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Founded in 1956, the Danish Refugee Council (DRC) is a leading international NGO and one of the few with specific expertise in forced displacement. DRC protects, advocates, and builds sustainable futures for refugees and other displacement-affected people and communities. DRC works during displacement at all stages: in acute crisis, in displacement, and on achieving durable solutions.
DRC has been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action, as well as long-term economic recovery and peacebuilding.
2. Purpose of the consultancy
The objective of this consultancy is to support the set-up and planning of a Victim Assistance approach for DRC Sudan.
Since the outbreak of conflict in April 2023, Sudan, particularly in urban areas, is heavily contaminated with explosive remnants of war, and the rate of EO-related accidents has accelerated since large-scale returns of displaced people to Khartoum. Victim assistance is currently conducted in Sudan through a range of national partners, under the guidance of the National Mine Action Center.
DRC Sudan has small-scale funding to implement victim assistance through a local partner, as well as global expertise in Victim Assistance in other contexts, but requires the support of a consultant to contextualize existing approaches, SOPs, and protocols into a process appropriate for the Sudan context.
The consultant will help DRC to develop a roadmap for victim assistance over the next year, as well as operational guidance, including a specific internal process for referrals within DRC teams. The consultant will also support DRC in identifying practical, safe, and context-appropriate victim assistance pathways outside of DRC, with a focus on referral mapping and service linkage development.
No travel to Sudan is envisaged as part of the consultancy, but DRC will connect the consultant to relevant DRC staff, partner, and national authorities for consultations.
3. Background
Under the SHF-funded Mine Action project, DRC will support conflict-affected communities in prioritized localities to safely access life-saving assistance, essential services, and areas of return through expanded emergency mine action response. The project will be implemented over six months, from 29 March 2026 to 28 September 2026, and aims to rapidly scale up emergency explosive ordnance survey, clearance, risk education, and survivor assistance. The Victim Assistance consultancy will support this objective by helping DRC identify practical, safe, and context-appropriate referral pathways and service linkages for explosive ordnance victims and survivors, ensuring that survivor assistance is integrated into the wider mine action response in a principled, protection-sensitive, and do-no-harm manner
4. Objective of the consultancy
The objectives of this assignment are to:
1. Map existing victim assistance and survivor support services available in the project areas and at national level, including health, rehabilitation, psychosocial support, protection, disability inclusion, and socio-economic support services.
2. Identify gaps, risks, and barriers faced by explosive ordnance victims and survivors in accessing services.
3. Develop a practical internal protocol for referrals within DRC’s own operational teams, from HMA to protection and economic recovery
4. Develop an external referral pathway and service directory for DRC Mine Action teams.
5. Develop a one-year roadmap for expansion/scale of DRC’s victim assistance services in line with national priorities and DRC’s own internal capacities and plans for scale-up.
6. Conduct one training for DRC teams with basic guidance on safe identification, referral, follow-up, and do-no-harm principles related to victim assistance.
5. Scope of work and Methodology
The assignment will support DRC in strengthening the Victim Assistance component of the project, including service mapping, referral pathway development, operational guidance, and technical recommendations.
The Consultant is expected to propose their own methodology in the technical offer, outlining how they will achieve the assignment objectives, engage relevant stakeholders, and deliver the expected outputs in a way that is feasible, context-appropriate, and sensitive to access, security, and data protection considerations.
6. Deliverables
The Consultant will submit the following deliverables as mentioned below:
1. Inception note and workplan
Short inception note outlining methodology, key stakeholders to be consulted, workplan, and proposed structure of final outputs.
2. Victim assistance service mapping and gap analysis
Concise mapping of available services and referral options, including key gaps, access barriers, and risks for victims/survivors.
3. Victim assistance referral pathway and service directory
Practical referral tool for DRC teams, including available services, referral steps, contact points where appropriate, and safe referral considerations – both internal (within DRC HMA, protection, economic recovery) and external partners
4. Operational guidance note for DRC teams
Short guidance note covering safe identification, consent, referral, confidentiality, disability inclusion, and do-no-harm principles.
5. Strategic vision document outlining next steps, gaps, and needs for enhanced capacity within the next 1 year
6. Final recommendations report
Brief final report summarizing key findings, proposed victim assistance approach, implementation recommendations, and any issues requiring management decision.
7. Duration, timeline, and payment
The consultancy is expected to cover a period of approx. 10 weeks between May – August 2026
Suggested payment schedule:
1. First instalment upon submission and approval of the inception note and workplan.
2. Second instalment upon submission and approval of the service mapping, referral pathway, operational guidance note, and final recommendations report.
The consultant shall be prepared to complete the assignment no later than 15 August.
8. Eligibility, qualification, and experience required
The consultant should demonstrate:
• Minimum of 7 years of relevant experience in victim assistance, disability inclusion, protection, mine action, rehabilitation, health, or humanitarian programming.
• Strong understanding of mine action victim assistance, survivor-centered approaches, and do-no-harm principles.
• Experience developing referral pathways, service mappings, SOPs, or operational guidance for humanitarian teams.
• Experience working in complex humanitarian environments, preferably in Sudan or similar conflict-affected settings.
• Knowledge of protection mainstreaming, disability inclusion, informed consent, confidentiality, and safe data management.
• Experience working with national authorities, humanitarian actors, local partners, service providers, and organizations of persons with disabilities.
• Strong analytical, writing, coordination, and communication skills.
• Fluency in English required; Arabic is strongly preferred.
• Previous experience with DRC systems or SHF/CBPF-funded programming is an asset.
9. Technical supervision
The selected consultant will work under the supervision of:
Direct management:
• DRC Mine Action Project Lead / Project Manager
Technical engagement:
• Humanitarian Mine Action team
• Protection team
• MEAL team
10. Location and support
The consultant will work on her/his own computer. The assignment may be carried out remotely, with regular coordination meetings with DRC Sudan teams. DRC will facilitate access to relevant project documents and internal focal points.
11. Travel
Travel is not expected unless specifically required and approved by DRC. Should travel be required, DRC will cover the arrangements and related expenses in line with DRC procedures.
12. Submission process
Interested applicants should submit:
• Technical proposal, including proposed methodology and workplan (considering the scope and deliverables)
• Financial proposal
• Updated CV or company profile
• Examples of similar previous work, minimum 3
• References, minimum 3
13. Evaluation of bids
Applications will be assessed based on the following criteria:
Criteria Weight
Technical experience in victim assistance, protection, disability inclusion, mine action, or survivor support, as demonstrated in the CV and examples of previous work 30%
Demonstrated experience developing referral pathways, service mapping, SOPs, or operational guidance, as demonstrated in the CV and examples of previous work 25%
Understanding of the Sudan context and humanitarian coordination environment, as demonstrated in the technical proposal 15%
Quality and relevance of proposed methodology/workplan15%
Value for money / financial offer 15%
Total 100%
Only those shortlisted will be contacted for an interview with the panel to ensure their understanding of the consultancy services.
How to apply
Victim Assistance Consultancy for DRC Sudan | Danish Refugee Council