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Position: REACH Senior Information Management Officer
Duty Station: Nairobi
Starting Date: June 2026
Type of Contract: Fixed Term
Contract Duration: 6 Months
About ACTED/REACH
Since 1993, as an international non-governmental organization, Acted has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. Acted endeavours to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. With a team of 7000 staff, Acted is active in 42 countries and implements more than 550 projects a year reaching over 20 million beneficiaries. More on www.acted.org
IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote-sensing. REACH was born in 2010 as a joint initiative of IMPACT Initiatives and ACTED, and the United Nations Institute for Training and Research (UNITAR) Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts, supporting and working within the framework of the humanitarian reform process. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database & (web)-mapping facilities & expertise.
COUNTRY PROFILE
In Kenya, Acted has been present since 2007 to meet the humanitarian and development needs of communities affected by natural calamities, population displacement and inadequate access to basic services. Acted has a capital office in Nairobi and operational bases in Arid and Semi-Arid Lands (ASAL) counties in Rift Valley and Northern Kenya. The teams work with local governments and partners to support the most vulnerable households through Water, Sanitation and Hygiene (WASH), food assistance and disaster preparedness programmes.
REACH has been operational in Kenya since 2016, providing information management support to humanitarian actors on the needs and intentions of refugees and vulnerable populations as well as the needs and vulnerabilities of the Arid and Semi-Arid Lands counties of Kenya. REACH Kenya is looking to expand information support to the humanitarian response in several key areas, including coordination.
In 2026, REACH will conduct the Multi-Sector Needs Assessment (MSNA) covering Turkana, Garissa, Mandera, Marsabit, Wajir, and refugee settings including Dadaab (Ifo, Ifo 2, Hagadera, Dagahaley), Kakuma (1–4), and Kalobeyei integrated settlement. Data collection is planned for June. The MSNA tool is multi-sectoral, covering education, health, WASH, food security and livelihoods (FSL), nutrition, protection, shelter/NFI, and accountability to affected populations. Outputs will include a Multi-Sector Needs Index (MSNI), severity bulletins, and refugee household profiles, which will feed into IPC analyses and sectoral prioritisation.
FUNCTIONS
Under the supervision of the REACH Deputy/Country Representative, the Senior Information Management Officer (SIMO) is responsible for contributing relevant analysis and visualisations to enhance response coordination across humanitarian coordination fora, including sectors, KHPT, NGO Forum, and HCT-light, among others. This role offers a unique opportunity to directly support evidence-based planning and information flows within the wider humanitarian architecture in Kenya. The SIMO is expected to regularly engage with OCHA coordination structures, to identify critical information gaps and design analysis and outputs to address them. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. Given the shifting humanitarian context, the ability to rapidly adjust priorities and manage multiple tasks is essential. An interest in humanitarian coordination and contextual developments is strongly encouraged.
KEY ROLES AND RESPONSIBILITIES
Under the supervision of the REACH Deputy/Country Representative, and with input from OCHA, the SIMO will:
Support humanitarian coordination fora in Kenya with data analysis, with direct linkage to MSNA 2026 outputs
Identify information gaps and propose activities to fill them, including sector-specific data needs
Create analysis outputs on a monthly basis to address identified information gaps
Ensure linkages with REACH research cyclesand integrate findings into existing coordination structures
Contribute to adequate information flows across partners, ensuring MSNA findings are shared effectively
Disseminate all information products and analysis produced
REQUIRED QUALIFICATIONS AND TECHNICAL EXPERTISE
At least 3 years of relevant working experience in humanitarian settings, including on research, and/or coordination;
Excellent academic qualifications, including a Master’s degree in relevant discipline;
Excellent analytical skills;
Excellent communication and drafting skills for effective reporting;
Ability to work very independently and identify opportunities to fill information gaps;
Ability to operate in a cross-cultural environment requiring flexibility;
Familiarity with the aid system, and understanding of donor and governmental requirements;
Fluency in English required;
Ability to operation Microsoft Word, Excel and Project Management Software;
Ability to operate R (or related statistical programming), and/ or GIS an asset;
High level of autonomy and ability to work independently.
How to apply
Qualified Kenyan nationals with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to [email protected] and received on or before 5.00PM on 20.05.2026 with the subject line “REACH Senior Information Management Officer-Nairobi”
Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.
Please note that shortlisting will be done on a rolling basis and only the shortlisted candidates will be contacted.
ACTED will at no stage of recruitment process request candidate to make payments of any kind. Further, ACTED has not retained any agent in connection with recruitments.
– Acted has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH) and strives to recruit those who share our values.
– All candidates will be subject to a pre-employment check that includes satisfactory references, screening, and criminal checks in line with legal requirements.
– All candidates who have been offered a position will sign and respect Acted’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behaviour outlined in those documents.
– Managers will have a special responsibility to foster a safe environment.
– Misconduct can lead to serious disciplinary sanctions.
ACTED is an Equal Opportunity Employer.