Programme Quality & Support Coordinator Full Time NEW

About Us

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

About Our Progamme
GOAL has been working in South Sudan since 1985 with a focus on health, nutrition, WASH, and food security and livelihoods. GOAL is continually adapting and responding to the context to support the communities where we work. Currently GOAL works in Twic County in Warrap state, Abyei/Agok in Abyei Administrative Area, Renk & Ulang Counties in Upper Nile state, & Kajo Keji County in Central Equatoria state.

Job Purpose

Reporting to the Programme Director, the Programme Quality and Support Coordinator will play a central role in ensuring strong, consistent programme delivery across the country programme. You’ll focus on strengthening quality assurance, grant management, and donor engagement, while embedding learning, accountability, and continuous improvement across teams.

You’ll support ongoing fundraising and strategic planning, work closely with partners to advance localisation, and ensure meaningful integration of Gender Equality and Social Inclusion throughout programme design and implementation.

This role will be based in Juba, South Sudan and will require regular visits to field sites.

Key Areas of Responsibility:

Programme Quality Assurance & Control

• Lead and embed programme quality frameworks, standards, and tools.
• Oversee quality assurance systems, including field monitoring and compliance.
• Support technical teams with SOPs, checklists, and quality tracking tools.
• Build staff capacity and promote learning, knowledge management, and continuous improvement.
• Work with MEAL teams to strengthen performance tracking and reporting.
• Ensure crosscutting priorities (GESI, safeguarding, accountability) are integrated, with oversight of the GESI focal point.

Grant Management and Compliance Oversight

• Lead the Grant Management Unit and supervise the Grants Coordinator.
• Ensure timely, high-quality donor reporting and compliance.
• Oversee the full grant cycle, from startup to closeout.
• Maintain grant tracking and coordinate internal grant reviews.
• Work with Finance on budget alignment, forecasting, and compliance.

Fundraising and Donor Engagement

• Support fundraising and donor engagement strategies.
• Map donors and identify new funding opportunities.
• Lead or contribute to proposal development and coordination.
• Research donor priorities to inform strong proposals.
• Ensure GESI is fully integrated into proposals.

Leadership, Coordination, and Representation

• Support programme coordination and strategic planning with the Programme Director.
• Deputise for the Programme Director as required in internal and external forums.
• Promote effective cross departmental collaboration to ensure cohesive delivery.
• Represent the organisation in external coordination platforms.

Localisation & Partnerships Strengthening

• Support implementation of GOAL’s localisation strategy.
• Strengthen partnership processes, including partner selection, due diligence, onboarding, and performance monitoring.
• Coordinate capacity development for national and local partners.
• Promote equitable, GESI responsive partnerships and partner led programming.
• Oversee grant management for partner implemented projects, ensuring compliance and timely reporting.

Key Requirements

• Relevant experience in programme quality, grant management, and/or GESI within international humanitarian or development organisations.
• Strong experience with programme quality assurance systems and institutional donor grants (e.g. ECHO, BHA, FCDO, UN), including reporting and compliance.
• Proven skills in proposal development, donor engagement, and fundraising.
• Experience working with national partners, capacity strengthening, and localisation.
• Ability to coordinate across departments and manage diverse teams.
• Fluency in English (written and spoken).
• Willingness to travel and work in a remote setting.
• Strong computer literacy (MS Office).

Desirable (but not essential)

• Strong leadership, initiative, and problem-solving skills.
• Ability to manage competing priorities in complex work environments.
• Field experience in fragile or humanitarian contexts.
• Experience in senior roles and managing diverse donor portfolios.

We strongly encourage you to apply even if you do not meet every single requirement listed. At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at [email protected]

Tagged as: GOAL, South Sudan