Area Coordinator Full Time

Job Title: Area Coordinator

Reports to: Programme Director

Department: Management

Terms: This is a 12-month, replacement role with non-accompanied terms.

Location: Geneina, West Darfur

Salary: OS4 – €45,457 – €50,509

Requirements: The role is based in Geneina, West Darfur with frequent travel between Adre (Chad), and Darfur

About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.

Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.

Role Purpose: To ensure the effective implementation of high-quality programmes in West and Central Darfur state (overseeing programming and offices in El Geneina, Kulbus, Jebel Moon, and Azum localities) through the effective leadership and management of programme staff in the delivery on the outcome level results within our integrated programming. You will lead and manage the systems functions (logistics, admin, HR and finance) for Concern’s programme in the state, ensuring compliance with Concern and donor policies and procedures. As the Concern representative in the area (Darfur and Adre, Chad), the Area Coordinator will oversee management and development of Concern in the area and will develop and maintain good relationships with peer NGOs, local authorities and communities in which we work.

Responsibilities:

Programme Cycle Management

• Participate in the finalisation of programme proposal documents, taking a lead on West and Central Darfur activities, including the global proposal, logical frameworks, implementation plans, M&E plans and budget and participate in reviews and revisions as necessary during the life cycle of the programme.
• Prepare and implement programme activities, recruitment and procurement plans that integrate all approved grants for West and Central Darfur.
• Prepare regular reports on programme activities and expenditure variances for internal management purposes and for donors, Head Office, local and national authorities etc.
• Prepare and regularly revise annual budgets for West and Central Darfur integrating all approved grants.
• Ensure the allocated budget is utilised effectively and any necessary adjustments are requested in a timely manner.
• Ensure all expenditure is authorised and spent in accordance with Concern’s and donors’ procedures.
• Monitor monthly management account reports from finance to ensure that expenditure is being accurately recorded and to avoid any under- or over-spends.
• Ensure all aspects of Concern’s activities in West and Central Darfur adhere to programme quality standards and policies (PM&E, Complaint Response Management (CRM)).
• Integrate mainstreaming activities in the West and Central Darfur programme.

Management of West and Central Darfur Field Offices (El Geneina, Kulbus and Silea)

• Ensure Concern’s and donors’ procedures and controls in relation to procurement, warehousing and fleet management are in place in each field office, understood and complied with by all relevant personnel, liaising with the systems team and Operations Director for support.
• Ensure all assets lists and inventories are properly recorded and maintained in all field locations.
• Conduct physical stock, asset and inventory counts when necessary.
• Ensure all monthly procurement, warehousing and transport reports from all field locations are accurate and completed in a timely manner and review these for any potential issues before forwarding to the logistics team, based in the coordination office (Port Sudan).
• Ensure cashier compliance with Concern’s finance policies and procedures and that the relevant documents and reports are submitted to finance in the coordination office (Port Sudan) on a timely basis.
• Provide accurate and timely cash-flow forecasts to the finance team in the coordination office (Port Sudan).
• Ensure the on-going maintenance and efficient running of Concern’s field offices and premises (offices, stores and residences).
• Oversee and manage the transport and administration budgets for the West and Central Darfur offices.

People Management

• Manage the relevant programme and support staff to create an environment conducive to efficient and effective implementation of the set activities.
• Ensure that all positions have accurate job descriptions and that each member of the team fully understands outcomes that are expected of them by setting SMART objectives.
• Provide technical support and on-the-job training to staff, including a thorough induction at the start of their contract.
• Contribute to staff capacity building and career development, with the objective of developing the individuals and to create and support a strong senior national staff team.
• Monitor and review performance and hold staff accountable for meeting objectives.
• Ensure that work within the team(s) is planned and organised in a way which meets the organisation’s needs efficiently while ensuring that team members are given appropriate workloads.
• Identify and take appropriate action to fill HR resource gaps (create new roles or recruit to replace as required).
• Ensure that every member of the team is aware of, understands and complies with all Concern’s policies and procedures (Code of Conduct and Associated Policies, Finance, HR, Logistics, Security Management etc.)

Representation

• Participate regularly in cluster and other relevant coordination meetings.
• Share information with other actors (other NGOs, UN agencies, private sector etc) for effective coordination and cooperation.
• Ensure regular coordination with authorities and other actors operating in the same sector.
• Represent Concern at Adre level with Prefe, INGO & UN coordination.

Security

• Monitor, analyse and report on the security status in the programme area, across El Geneina, Jebel Moon, Kulbus, Zalingei, and Azum localities to the Operations Director.
• Monitor the Humanitarian corridor between Chad and Sudan and alert changes or challenges.
• Ensure the implementation of security policies and standard operation procedures, and address

security training needs.

• Ensure that security protocols are adhered to by all staff in West and Central Darfur states.
• Ensure that regular security focal group meetings are carried out for all locations and frequent updates of Security Risk Matrix.

Accountability

In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E).
• Work with relevant colleagues to ensure that the Feedback, Complaints and Response Mechanism (FCRM) is functional and accessible, that feedback and complaints are welcomed and addressed.
• Work with relevant colleagues to ensure that information about FCRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Other

• Actively participate in collective exercises (e.g. Preparing for Effective Emergency Response (PEER) plan, Security Management Plan (SMP) and other Concern initiatives).
• Liaise with other Concern Sudan programme coordinators for information and knowledge sharing

on good practices across the country programme.

• Take active measures to address equality issues, particularly relating to gender, in programme as

well as operational (e.g. HR) activities.

• Ensure the highest standards of accountability within and outside the programme and enable staff,

beneficiary and other stakeholder participation at all stages of the project cycle.

• Be aware of, understand and comply with all of Concern’s policies and procedures (Code of Conduct and Associated Policies, Finance, Logistics, HR, Security Management etc.).
• Actively participate in any emergency response if called upon to do so (within the existing

programme area or in a new one).

• Undertake other related duties as may reasonably be assigned by the Country Director or the line Manager.

Managers:

• All managers are responsible for upholding and promoting Concern’s values, demonstrating leadership on workplace equality, diversity and inclusion, and role modelling a positive safeguarding ethos.
• All managers are required to actively participate in any emergency response as and when required.

Role Holder Requirements:

• Master’s degree in international development, Economics, Business and Administration, or relevant social sciences, preferably Public Health/Nutrition/WASH or Gender Studies.
• Minimum 5 years’ international experience of working in a humanitarian or complex crisis setting, preferably with an INGO.
• Demonstrated experience of leading and managing project teams, preferably in a multi-sector or integrated programme.
• Experience with financial management of multi-programme, multi-donor projects.
• Strong interpersonal, motivational, communication and coordination skills.
• Ability to work under pressure and to strict deadlines.
• Fluent oral and written English language skills as demonstrated by the ability to write reports as required by donors
• Ability to utilise IT software packages including MS Word, Excel and PowerPoint skills.
• Excellent coaching, facilitation and capacity-building skills.
• Cross cultural awareness and sensitivity.
• Empathy with Concern’s goals and a commitment to capacity building, accountability, participation

and gender equality.

Desirable:

• Experience in overseeing support functions (logistics, HR, finance and administration) or of office management
• Arabic and French language skills would be an advantage
• Experience working in Sub-Saharan Africa in the field of humanitarian aid/development, preferably in Sudan.
• Previous experience of working with Concern Worldwide and knowledge of their policies and procedures.
• Experience in preparation and management of staff training programs with associated post-training retention metrics and follow up.

Safeguarding competencies:

We also value the following special skills and aptitudes:

• Adherence of security procedures and rules.
• Empathy with Concern’s Vision, Mission, Goals and Objectives.
• Knowledge of Core Humanitarian Standards, Sphere and Core Humanitarian Standards (CHS).
• Respectful of local laws and customs.
• Conducts oneself in a professional manner.
• Zero-tolerance to sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and polices will be treated as a serious misconduct.

Competencies:

Planning and decision-making

Leadership

Influence, advocacy and networking

Delivering results

Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.

If you have any concerns about our recruitment process and need particular assistance – for example if you have a visual impairment or are neurodivergent – please let us know and we will do our best to accommodate you.

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date.

If you have any concerns about our recruitment process and need particular assistance – for example if you have a disability e.g. a hearing impairment – please let us know and we will do our best to respond to your needs.

Important information:

Concern has an organisational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisations, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.

Your Personal Data:

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

For additional information please consult our web site or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

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