(ToR) Consultancy for Conducting Comprehensive WASH Knowledge, Attitudes and Practices (KAP) Survey in Dadaab and Kakuma/Kalobeyei Operations, Kenya Consultancy NEW

TERMS OF REFERENCE (ToR)

Consultancy for Conducting Comprehensive WASH Knowledge, Attitudes and Practices (KAP) Survey in Dadaab and Kakuma/Kalobeyei Refugee Operations, Kenya

1. Assignment Information

Title: Consultancy for Conducting Comprehensive WASH Knowledge, Attitudes and Practices (KAP) Survey

Client: Peace Winds Japan (PWJ) Kenya Mission

Locations:

Dadaab Refugee Camps (Dagahaley, Hagadera, Ifo and Ifo 2)
Kakuma Refugee Camp & Kalobeyei Integrated Settlement
Assignment Period:
1 August 2026 – 30 August 2026

Type of Consultancy:
Firm or Consortium of Consultants

2. Background

Peace Winds Japan (PWJ) is implementing Water, Sanitation and Hygiene (WASH) interventions in Dadaab and Kakuma/Kalobeyei refugee operations under the Refugee Assistance Programme (RAP).

The interventions seek to improve equitable, safe, sustainable and inclusive access to water, sanitation and hygiene services among refugees, asylum seekers and host communities while strengthening community participation, accountability and resilience.

PWJ intends to undertake a comprehensive WASH Knowledge, Attitudes and Practices (KAP) Survey to generate evidence on WASH-related behaviors, service utilization, inclusion, accountability, protection considerations and sustainability of interventions across the two refugee operations.

The findings will inform program improvement, strategic planning, accountability to affected populations, donor reporting and future WASH investments.

3. Purpose of the Consultancy

The purpose of this consultancy is to conduct a scientifically rigorous, gender-sensitive, disability-inclusive and protection-sensitive WASH KAP Survey in Dadaab and Kakuma/Kalobeyei refugee operations using a harmonized methodology that allows comparison between the two operational areas.

4. Overall Objective

To assess knowledge, attitudes, practices, behavioral determinants and perceptions related to water, sanitation and hygiene services among refugees and host communities in Dadaab and Kakuma/Kalobeyei refugee operations.

5. Specific Objectives

The consultancy shall:

Assess household access to safe and sufficient water services.
Assess water handling, treatment and storage practices.
Assess sanitation access, utilization and maintenance.
Assess environmental hygiene and solid waste management practices.
Assess hygiene knowledge and behaviors including handwashing practices.
Assess menstrual hygiene management knowledge, practices and barriers.
Examine behavioral drivers and barriers influencing WASH practices.
Assess effectiveness of hygiene promotion and social behavior change interventions.
Assess community participation in WASH governance structures.
Assess accountability and feedback mechanisms.
Assess accessibility and inclusion of women, girls, older persons and persons with disabilities.
Assess protection and safety concerns associated with WASH services and infrastructure.
Assess sustainability of WASH interventions and community ownership mechanisms.
Compare key WASH indicators between Dadaab and Kakuma/Kalobeyei operations.
Generate practical recommendations for strengthening future programming.
6. Key Evaluation Questions

Water Supply

What proportion of households have access to adequate quantities of safe water?
What barriers affect water access and safe handling?
How do communities perceive water quality, reliability and accessibility?
Sanitation

What is the level of sanitation access and utilization?
What barriers affect sanitation adoption and maintenance?
Are sanitation facilities safe, accessible and inclusive?
Hygiene

What hygiene practices are prevalent among households?
What factors influence handwashing and hygiene compliance?
How effective are existing hygiene promotion interventions?
Inclusion and Protection

Are WASH services accessible to persons with disabilities and vulnerable groups?
Do women and girls feel safe using WASH facilities?
What protection risks are associated with WASH infrastructure and services?
Accountability

Are communities aware of feedback and complaint mechanisms?
Do beneficiaries perceive WASH interventions as participatory and responsive?
7. Scope of Work

The consultant shall undertake the following:

Inception Phase

Review project documents and previous assessments.
Develop a detailed inception report.
Develop a sampling methodology and sample size calculations.
Develop data collection tools.
Develop a data quality assurance framework.
Develop a detailed workplan.
Data Collection Phase

Conduct:

Quantitative Data Collection

Household surveys
WASH facility assessments
Structured observations
Qualitative Data Collection

Focus Group Discussions (FGDs)
Key Informant Interviews (KIIs)
Community consultations
Direct observations
Data Analysis Phase

Data cleaning and validation
Statistical analysis
Thematic qualitative analysis
Comparative analysis between Dadaab and Kakuma/Kalobeyei
GIS/spatial analysis where feasible
Reporting Phase

Presentation of preliminary findings
Validation workshops
Draft reports
Final reports
8. Methodology Requirements

The consultant shall propose a robust methodology based on international best practice.

Minimum requirements include:

Mixed-methods cross-sectional study design.
95% confidence level.
5% margin of error unless otherwise justified.
Appropriate design effect.
Stratified sampling approach.
Representation by:
Camp/location
Gender
Age group
Disability status
Refugee/host community status
The consultant shall propose and justify:

Sample size.
Number of households.
Number of FGDs.
Number of KIIs.
Staffing structure.
Level of effort.
9. Data Quality Assurance

The consultant shall implement:

Enumerator training and competency assessment.
Pilot testing.
Daily field supervision.
Spot checks.
Back-checks.
Digital data collection.
GPS validation.
Real-time monitoring.
Data consistency checks.
Secure data storage.
10. Inclusion, Protection and Ethics

The consultant shall ensure:

Gender-sensitive methodologies.
Disability inclusion.
Child safeguarding.
PSEA compliance.
Informed consent.
Confidentiality.
Voluntary participation.
Secure handling of personal data.
11. Deliverables

The consultant shall provide the following:

Inception Deliverables

Inception Report.
Detailed Sampling Methodology.
Approved Data Collection Tools.
Enumerator Training Report.
Pilot Testing Report.
Data Deliverables

Clean quantitative datasets.
Qualitative transcripts and coding framework.
Data quality assurance report.
GIS outputs (where applicable).
Reporting Deliverables

Draft Dadaab KAP Survey Report.
Final Dadaab KAP Survey Report.
Draft Kakuma/Kalobeyei KAP Survey Report.
Final Kakuma/Kalobeyei KAP Survey Report.
Draft Consolidated Comparative KAP Report.
Final Consolidated Comparative KAP Report.
Executive Summary.
Presentation of Findings.
Validation Workshop Report.
Management Response and Action Matrix.
Final Databases and Supporting Annexes.
12. Proposed Assignment Schedule

Activity Dates

Contracting and Kick-off 1 August 2026

Inception and Desk Review 1–5 August

Tool Development and Approval 3–7 August

Training and Pilot Testing 8–10 August

Dadaab Data Collection 11–17 August

Kakuma/Kalobeyei Data Collection 18–24 August

Data Cleaning and Analysis 20–27 August

Validation and Preliminary Presentation 28 August

Draft Reports Submission 29 August

Final Reports Submission 30 August

13. Consultant Qualifications

The consulting firm/team shall demonstrate:

Minimum 8 years of relevant experience.
Proven experience conducting KAP surveys.
Strong mixed-methods expertise.
Experience in humanitarian and refugee settings.
Strong statistical and qualitative analysis capacity.
Experience using Kobo, ODK or similar platforms.
Strong report-writing and facilitation skills.
14. Proposal Submission Requirements

Technical Proposal

The proposal shall include:

Understanding of the assignment.
Proposed methodology.
Sampling strategy.
Quality assurance approach.
Workplan.
Staffing structure.
CVs of key personnel.
Similar assignments undertaken.
Financial Proposal

The financial proposal shall separately present:

A. Professional Fees (Subject to Financial Evaluation)

Detailed breakdown by:

Position
Number of personnel
Level of effort (days)
Daily rate
Total amount
B. Operational Costs (Not Subject to Financial Evaluation)

For information purposes only.

15. Responsibilities of PWJ

PWJ shall provide:

Project documents.
Stakeholder coordination support.
Field access facilitation.
Accommodation during fieldwork.
Transport between Nairobi and field locations.
Local transport during field activities.
Security briefings and operational coordination.
Accommodation and transport costs shall NOT be included in the consultant’s financial proposal and shall NOT be considered during financial evaluation.

16. Ownership and Confidentiality

All data, reports, databases and materials generated under this consultancy shall remain the sole property of PWJ.

The consultant shall not publish, disseminate or share findings without prior written authorization from PWJ.

How to apply
17. Application Process

Interested consultants/firms should submit their firm offer as guided in the EOI and TOR to [email protected] by 22nd June 2026.

Technical proposal
Financial proposal
Relevant experience and references
To access the EOI and TOR, click HERE

Tagged as: Kenya, Peace Winds Japan