Strategic Communications Manager Full Time

JOB PURPOSES

The Strategic Communications Manager will lead the development and execution of integrated communication and marketing strategies aligned with Habitat for Humanity Kenya’s mission and goals. This role is responsible for enhancing brand visibility, managing internal and external communications, driving stakeholder engagement, and supporting fundraising and public relations efforts.

Working closely with the Senior Management Team and in collaboration with the Africa Area Office, the manager will ensure consistent messaging across platforms, oversee content creation, and identify high-impact channels and initiatives. The role combines strategic oversight with hands-on implementation to advance Habitat for Humanity Kenya’s communications objectives.

KEY RESPONSIBILITIES

1. Strategic Communications Planning (20%)

• Develop and implement integrated communication strategies aligned with HFHK’s mission and strategic goals.
• Create annual communication plans and budgets to guide execution and measure impact.

2. Content Development & Brand Management (20%)

• Oversee the creation of compelling, audience-specific content across platforms (e.g., articles, social media, press releases, multimedia).
• Ensure brand consistency and adherence to HFHK and donor visibility guidelines.
• Manage website and social media presence to enhance engagement and reach.

3. Internal & External Communications (15%)

• Establish and manage communication protocols for internal and external stakeholders.
• Support media engagement, including preparing spokespeople and coordinating interviews.
• Develop messaging and tools for leadership and fundraising teams.

4. Program & Donor Communications Support (15%)

• Design and implement communication plans for donor-funded projects.
• Build capacity of program teams to document and share impact stories and case studies.
• Ensure alignment of communications with donor requirements and program objectives.

5. Stakeholder Engagement & Public Relations (20%)

• Strengthening HFHK’s public image through strategic PR, media relations, and storytelling.
• Collaborate with advocacy, fundraising, and partnerships teams to engage donors, government, and the public.
• Lead initiatives that increase visibility and support for HFHK’s work.

6. Capacity Building & Cross-Team Collaboration (10%)

• Train staff on communication tools, media engagement, and crisis communication.
• Embed with program teams to align messaging with strategic priorities.
• Coordinate with regional and global communications teams to ensure coherence and amplify impact.

QUALIFICATIONS & EXPERIENCE

Education: Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or a related field.

Experience: At least 5 years in strategic communications, with a focus on managing multi-stakeholder projects and translating technical content for diverse audiences.

KNOWLEDGE, SKILLS & ABILITIES

• Proven ability to develop and execute communication strategies and content across multiple platforms.
• Strong writing, editing, and storytelling skills tailored to community development and donor engagement.
• Experience managing content production, including visual assets, while maintaining brand standards.
• Excellent interpersonal, cross-cultural, and project management skills.

KEY PERFORMANCE INDICATORS/MEASURES

1. Strategic Alignment & Execution: Annual communications strategy developed and implemented, with at least 90% of objectives achieved.
2. Content Quality & Impact: Production of high-quality communication assets (e.g., stories, videos, toolkits), with measurable usage by internal teams and partners.
3. Audience Engagement: Growth in engagement metrics across digital platforms (website, social media), with year-on-year improvement in reach and interaction.
4. Stakeholder & Media Engagement: Successful execution of at least 4 stakeholder/media engagement events annually, with positive media coverage and partner feedback.
5. Brand Consistency & Visibility: Communications consistently reflect HFHK’s brand and ethical standards, with an annual brand audit showing ≥5% improvement in perception.
6. Internal Capacity & Messaging Readiness: Senior staff and spokespeople trained and equipped with clear, compelling messaging, and communications team demonstrates improved alignment with program strategies.

Additional preferred qualifications

• Experience in nonprofit or international development communications.
• Demonstrated success in media engagement and public relations.
• Track record of leading or managing a communications team or function.
• Familiarity with digital engagement tools and analytics.

Attributes: Strategic thinker, detail-oriented, creative, proactive, and adaptable. A passion for [non-profit’s mission] is essential.

Technical Skills: Proficient in Microsoft Office Suite, Adobe Creative Suite, and other relevant communication tools.

OTHER INFORMATION

• Willing to uphold Christian principles of HFH Kenya
• Committed to HFHI principles.
• Ability to work long and odd hours, including weekends
• Confidentiality
• Honesty
• High levels of integrity

Active support of HFHI Values:

Humility – We are part of something bigger than ourselves

Courage – We do what’s right, even when it is difficult or unpopular

Accountability – We take personal responsibility for Habitat’s mission

Safeguarding: HFH requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work.

Tagged as: Habitat for Humanity, Kenya