Risk and Compliance Manager Full Time

Job Title: Risk and Compliance Manager

Department: Operations

Report to: Head of Operations

Duration: Full-time

Job Location: Uganda/Kampala

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.

Job Summary:

The Uganda Country Office Risk and Compliance Manager is the focal point person for adoption of the global risk management and compliance strategy and its implementation in Uganda. That is to:

• Provide strategic direction and oversight to the implementation of risk and compliance systems in Uganda, internal and external.
• Manage risk and compliance programs and portfolios and implement the Global Risk Management and Compliance Model in Uganda.
• Manage and deter fraud through effective fraud allegation management in Uganda.

Roles and Key Responsibilities:

• Fraud Oversight and Investigation: Under the guidance of the Fraud Oversight Team (FOT), implement the steps and timeline outlined in the Allegation Management Policy and Procedure. This includes preparing credibility assessments, developing investigative scopes, conducting reviews and investigations, compiling donor reports, and executing remediation or corrective action plans.
• Internal Audits and Reviews: Collaborate with country office management to plan and execute internal audits, control reviews, special reviews, investigations, and compliance assessments. Analyze findings and provide recommendations to enhance system integrity.
• Audit Liaison: Serve as a liaison for both external and internal audits, coordinating action plans to address and resolve audit findings.
• Risk Management and Compliance Implementation: Work with the country office senior management team (SMT) to lead the adoption and implementation of the Risk Management and Compliance Model at the country level. This includes planning and conducting internal control reviews and providing recommendations for improvement.
• Donor Requirements and Safeguarding: Maintain a deep understanding of relevant donor requirements, with a focus on fraud and safeguarding policies. Ensure partner fraud and safeguarding policies align with CRS standards and build partner capacity in these areas.
• Partner Operations Monitoring: Assess and monitor partner operations to ensure that internal controls, systems, processes, and procedures comply with the Sub Recipient Financial Management policy.
• Talent Management and Team Support: Manage and support team dynamics and staff well-being. Provide coaching, tailor individual development plans, and conduct performance assessments for direct reports.

Preferred Qualifications and Experience

• A bachelor’s degree is required.
• Master’s degree in accounting, business administration, finance, or a related discipline preferred.
• Accounting or audit certification (CIA, CFE, CPA, or similar) preferred.
• Minimum of 5 years of related work experience, ideally with an international organization, with progressive responsibility in operations and/or programming. At least 3 of these years involved experience in risk management, compliance, audit, and finance.
• Knowledge and experience of audit standards and compliance regulations; knowledge of COSO’s Internal Control Framework or The Institute of Internal Audit’s International Standards for the Professional Practice of Internal Auditing.

Knowledge, Skills and Abilities

• Proficient in accounting systems, MS Office (Excel, Word, PowerPoint, and Visio), and information management systems.
• Strong knowledge of data analytics techniques and process performance improvement practices.
• Excellent written and oral communication skills, with expertise in report writing.
• Strong analytical, organizational, and systems thinking abilities.
• Extensive experience working with public and private donors, including a deep understanding of partnership principles.
• Skilled in relationship management, networking, and building relations with donors, peer organizations, and partners.
• Sound judgment and decision-making capabilities.
• Proven coaching and training abilities.
• Adherence to ethical conduct based on professional and organizational codes of ethics.
• Proactive, resourceful, and results-oriented with a focus on compliance and policy requirements.
• Ability to integrate a survivor-centered approach into all aspects of work.
• In-depth understanding of donor requirements, especially related to fraud and safeguarding.

Required Languages—English fluency required. Additional languages are a plus.

Travel—Must be willing and able to travel up to 25% – 40% each year.

Agency-wide Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability—consistently takes responsibility for one’s own actions.
• Acts with Integrity—consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust—shows consistency between words and actions.
• Collaborates with Others—works effectively in intercultural and diverse teams.
• Open to Learn—seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change—continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others—builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset—understands role in translating, communicating, and implementing agency strategy and team principles.

Key Working Relationships:

Supervisory Responsibilities: The job holder will supervise the Senior Risk and Compliance Officer and Senior Safeguarding Officer.

Internal: Head of Operations; Head of Programs; Chiefs of Party; Country Representative; Risk & Compliance Unit (Country & Region & Global); Safeguarding Team (Country & Region & Global); Regional Directors/Deputy Directors; Uganda Country Office staff, including Programs and Operations; Members of the Safeguarding Working Group.

External: Caritas International (CI), partner staff, donor compliance, and safeguarding focal points.

“Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.”

Tagged as: Catholic Relief Services, Uganda