Project Support Manager Full Time NEW

Starting Date / Initial Contract Details
May 2025, 12 months. Full-time.

Role Summary
The Project Support Manager (PSM) Coordinates and manages support functions including general administration, base/ management, finance, human resources, logistics and security. With line management responsibility for staff involved in support roles. In the absence of the Project Coordinator, the Project Support Manager also represents Medair at relevant meetings with contractors, local authorities, NGOs and other stakeholders.

Project Overview
Madagascar is counted as the country with the second or third highest chronic malnutrition rate worldwide and Southern Madagascar is experiencing the worst drought and food security crisis recorded since 1981. Also, Madagascar is one of the most prone countries to Cyclones, hence, working on disaster preparedness is critical. Medair has been present in Madagascar since 2002 and currently runs WASH, Shelter, Nutrition, DRR and ER projects in different parts of the country.

Workplace & Conditions
Field based position in Farafangana, Madagascar.

Responsibilities:
• Manage and oversee the assigned project support staff: Finance (treasury, accounting, budget, reporting, archiving), Logistics (procurement, supply chain, vehicles, IT and communication equipment) and HR (admin tasks).

• Staff Management including day-to-day support staff (logistic and finance) management, development and training, performance management/review.

• Ensure security procedures are in place; guidelines are kept up-to-date and receive relevant security information. This includes maintaining communication, providing briefings and ensuring the availability of equipment.

• Develop and maintain a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of support related activities and requirements.

• Develop and maintain positive relationships with suppliers, local authorities, other NGOs and any other stakeholders, representing Medair and ensuring good co-operation and partnerships.

Qualifications, Experience & Technical Competencies:
• University degree in relevant subject or equivalent professional/technical qualification.

• Language skills: strong French (spoken and written) and good English (spoken and written).

• Post-qualification management experience in a relevant profession and/or working in a cross-cultural setting.

• IT: computer literate with good working knowledge of Microsoft Excel, Word and Outlook.

• Experience in the NGO sector.

Behavioural Skills :
• Strong Christian commitment and desire to serve others: compassionate, self-motivated, autonomous.

• Team-player but also able to work independently. Good inter-personal and conflict resolution skills.

• Capacity to work under pressure and manage personal stress levels. Open-minded, flexible and self-learner.

• Able to cope with basic living conditions in the field and during field trips.

• Able to oversee multiple tasks, prioritizing and delegating as required. Empowering and accountable.

Team Spiritual Life:
Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.

Tagged as: Madagascar, Medair