PHARMACIST BACK OFFICE Full Time

Médecins Sans Frontières, founded in 1971, is an international medical humanitarian organization that provides emergency medical assistance to people affected by conflict, epidemics, disasters or exclusion from health care. Our teams are made up of tens of thousands of medical professionals, logistics, administrative and various other professions, all guided by our medical ethics and our principles of impartiality, independence and neutrality.

MSF WaCA, created in 2019, is the first MSF headquarters in Africa, and responds to the desire to reinvent the MSF movement after 50 years of humanitarian actions in the world, for more access to care, more reactivity and proactivity for greater medical coverage of affected populations in the world.

Why join us?

You are preparing to become a member of the MSF family, with over 50 years of emergency medical action that earned the Nobel Peace Prize in 1999.

We are an inclusive organization that considers social and professional well-being a right for all and provides an environment that considers the diversity of each member.

MSF WaCA claims an African anchorage that considers the local expertise with which it contributes to the implementation of its activities and makes each member, a key actor of the new dynamics of the humanitarian action in the world.

We Are Looking for: PHARMACIST BACK OFFICE

Department: Operations

Direct Manager: Head of Pharmacy

Functional Manager: Head of Pharmacy

Working %: 100%

Position Based in: Abidjan

Mobility: HQ 80% and Field 20%

Type of Contract: Fixed-Term Renewable

Position to be filled: As Soon As Possible

Objectives

The principal objective of the position is to support MSF WaCA on the definition of the organization processes assets (tools, guidelines, policies, SOP, templates, committees, etc…) related to the pharmacy. This goes from the needs identification based on medical strategy, their quantification, the supply chain system including quality assurance and drugs distribution and the efficient & rational use of pharmaceutical products.

Main responsibilities

• Support the field by developing or contextualizing and ensure implementing of the standard operational procedures tailored to local needs.
• Provide ongoing technical support for pharmacy teams, particularly on the use of pharmacy management tools like Isystock, pharmacy monthly reports, prescription monitoring tools, dispensation survey, IO tools …etc
• Provide technical support in the selection of medical items used in the mission, including medical standard lists, forecasts, and orders.
• Plan and coordinate induction sessions for newly appointed pharmacists to ensure smooth integration into roles.
• Monitor and evaluate key performance indicators related to pharmacy management, ensuring effective measurement and follow-up on both monthly and annual reports.
• Conduct regular field visits, including evaluations and audits of medical stock management practices.
• Participate in regular meetings with mission pharmacists and Head of Pharmacy to align on operational goals and share updates.
• Oversee the revision of medical orders created by Pharma Coordinators and Mission Pharmacists, ensuring accuracy before submission to the Head of Pharmacy.
• Ensure timely and accurate submission of monthly pharmaceutical reports from missions, providing oversight and support where needed.
• Produce synthetic and comparative reports summarizing mission activities and operational insights to be submitted quarterly to head of pharmacy

Job requirements

Education

• Degree as Pharmacist.
• Master on Public healthor Supply Chain Systems is an asset

Competencies

• Analytical Thinking and reporting.
• Results and Quality Orientation.
• Service Orientation.
• Planning and organizing.
• Initiative and Innovation.
• Teamwork and Cooperation
• Commitment to MSF’s Principles.
• Cross-cultural Awareness and Flexibility.
• Ability to manage a team and delegate, analytical skills, good negotiation skills, organizational skills, good stress management, flexibility, self-reliance, ability to work with multidisciplinary and multicultural people, speed of decision-making and action, open-mindedness, curiosity.

Professional experience required

• Minimum 5 years’ experience as pharmacist.
• Experience with stock management, supply chain, people management & coaching.
• Mandatory: 3 years MSF experience

Languages Skills

• Working proficiency in English and French (Mandatory)

Computer Skills

• MS Office suite (mainly MS Word, Excel and Powerpoint)

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MSF offers equal recruitment and development opportunities without any form of discrimination based on gender, religion, sexual orientation, ethnicity, geographical origin, physical disability or any other discriminatory ground.

Female candidates who meet the requirements are strongly encouraged to apply.

N.B.: This job description provides a framework for the main responsibilities and primary activities of the position. It is not exhaustive. Therefore, the responsibilities and activities of the position may differ from those described in this job description due to organizational and operational needs.

Deadline: 15th January 2025 18:00 GMT
Only shortlisted candidates will be contacted.