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In the framework of an impact evaluation of a programme supporting refugees, Development Expertise Lab (DEL) is implementing a large-scale phone survey with Syrian refugees living in Egypt and Turkey. All interviews will be conducted remotely by phone and WhatsApp, using computer-assisted telephone interviewing (CATI) with SurveyCTO. Applicants may be based in Egypt, Turkey, or Syria. As the survey is conducted entirely by phone, no travel is required. The Field Coordinator will supervise a team of enumerators.
Contract Duration: short-term consultancy, paid at a daily rate, covering preparation, training, pilot, and data collection between early August and late September 2026
Main Responsibilities
The Field Coordinator will be in charge of:
Supporting the DEL project team in obtaining the necessary local authorisations to conduct data collection, if and where required
Supporting the recruitment and selection of enumerators, for approval by the research team
Contributing to the survey implementation plan, the survey manual, and the enumerator training programme, in coordination with the DEL project team
Co-facilitating the three-day enumerator training and the one-day pilot
Supervising the day-to-day work of the enumerator team, monitoring daily productivity, and managing call scheduling
Implementing routine data quality assurance, including follow-up on high-frequency check flags raised by the central data team
Ensuring that all call attempts and their outcomes are recorded accurately, and that discrepancies and anomalies in the data are reconciled and corrected in communication with the DEL project team
Ensuring adherence to survey procedures, ethical standards, informed consent protocols, and data protection requirements for sensitive data collected from vulnerable populations
Participating in daily check-ins with the DEL project team and the research team during the first week of data collection and regular check-ins thereafter, and addressing issues raised on data quality
Qualifications
Candidates must meet the following criteria:
Native or fluent speaker of Arabic and ability to communicate professionally in English (both are required)
Demonstrated experience supervising teams of enumerators on socio-economic surveys, including phone-based (CATI) surveys
Experience with computer-assisted interviewing software; experience with SurveyCTO is a strong asset
Knowledge of the cultural context and sensitivities of the respondent population
University degree
Strong communication skills and proven ability to liaise between enumerators, project management, and research teams
Based in Egypt, Turkey, or Syria
How to apply
To apply, please send your CV to: [email protected]. A cover letter is optional.
Applicants must include in their application:
The country and City where they are currently based
The languages they speak and their level of fluency
A brief description of their previous experience supervising phone-based data collection
Email subject line: “Application – Field Coordinator (Arabic)”
Indicative Application deadline: Applications will be reviewed on a rolling basis. Candidates are encouraged to apply as early as possible and before the indicative application deadline of 2 August 2026. Only shortlisted candidates will be contacted.