Cloud Systems Specialist Full Time NEW

MSF Eastern Africa is Re-Advertising the Position of Cloud Systems Specialist

Do your skills and experience not precisely match the requirements? MSF is an organization committed to promoting diversity and equity by providing equal access to professional opportunities. We understand that women, people of color, indigenous individuals, members of the LGTB+ community, and other underrepresented groups often hesitate to apply for employment if they don’t meet all the requirements. At MSF-EA, we strive to create a diverse, inclusive, and genuine workplace. Therefore, if you’re interested in this position but your experience doesn’t align perfectly with the selection criteria, we encourage you to apply anyway. You might be the ideal candidate for this or other positions.

Introduction

Médecins Sans Frontières/Doctors Without Borders (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation.

About MSF Eastern Africa

MSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), Data Protection, mutualization, training, medical operational support and environmental health.

Rationale/Objective for Position

We are seeking a skilled and innovative Cloud Systems Specialist to lead the design and deployment of modern, cloud-native solutions across our Microsoft-based environment.

This role Complements our infrastructure team by focusing on DevOps practices, solution automation, system integrations, scripting, and emerging technologies such as AI and IoT. The ideal candidate will bring strong development and cloud engineering skills to help solve real-world problems through secure, scalable, and modern technology.

While not directly responsible for daily infrastructure operations, the specialist will collaborate closely with the infrastructure team to offer technical guidance on areas such as Intune, identity architecture, and endpoint security. A critical responsibility of this role is to strengthen system access controls and cloud security, ensuring that our digital transformation efforts are underpinned by sound governance, automation, and protection mechanisms.

The role will also lead in designing and optimizing collaboration platforms such as SharePoint, Teams, and Microsoft 365, tailoring them to meet evolving user and operational needs.

We recognize this is a broad role and are seeking someone who brings depth in key areas (DevOps, scripting, integration, cloud platforms) and has the adaptability to work across a diverse technological landscape. If you’re passionate about using cloud technologies to drive innovation and value, we encourage you to apply.

This position will collaborate with the EA IT team, MSF SITS, other MSF sections, relevant working groups/platforms, and external vendors to co-create solutions that enhance the efficiency and impact of MSF’s operations.

This position will be hierarchically and functionally accountable to the Coordinator, IT & Facilities Unit.

Tasks & Responsibilities

Systems Management – Azure Cloud & Hybrid Environment

• Design and implement Azure infrastructure, including virtual networks, storage accounts, and virtual machines.
• In collaboration with the IT team, implement and co-manage hybrid Active Directory environments, ensuring seamless integration between on-premises and cloud instances.
• Perform regular system updates and patch management to ensure systems are up-to-date and secure.
• Facilitate, monitor, and control remote access to the servers and end points.
• Collaborate with other MSF sections on opportunities for interoperability that will benefit the hosted staff.
• Develop and automate infrastructure tasks using PowerShell or other scripting languages.
• Identify and recommend appropriate technologies tailored to specific digitization initiatives.
• Identify and implement cost optimization opportunities for our cloud workloads.
• Implement automated infrastructure provisioning and management by Leveraging tools like Azure Resource Manager (ARM) templates, Terraform, and Bicep.

DevOps, Data and Application Integration

• Manage source code repositories (e.g., Git, Azure Repos).
• Design and manage CI/CD pipelines using Azure DevOps or similar tools.
• Implement data integration and ETL processes.
• Leverage Azure AI/ML, IoT, and analytics services to deliver modern solutions.
• Manage secure integrations between the AD and third-party applications.
• Design, develop, test, and deploy cloud-native applications and services.
• Develop APIs and integrate third-party services into cloud solutions.

Identity and Access Management

• Develop and operationalize robust IAM systems for EA and hosted staff.
• Manage application and instance provisioning with SSO integration.
• Ensure secure identity management practices, including password management and self-service password reset.
• Develop an identity strategies/approach for hosted staff in consultation with other sections.

Intune and Endpoint Management

• Support the rollout of endpoint solutions via tools such as Intune.
• Create and manage compliance and configuration policies in Intune to manage all devices (apps, updates, software, and security).
• Report on device compliance and collaborate with the infra team to improve outcomes.
• Support the development of device management approaches for hosted staff.

Modern Workplace Initiatives

• Champion modern workplace technologies and practices to enhance productivity and collaboration.
• Drive the adoption of cloud-based solutions and tools that support remote and hybrid working environments.
• Implement and support tools such as Microsoft Teams for communication and collaboration.
• Support Microsoft 365 and SharePoint environments, ensuring optimal performance and user adoption.
• Promote and facilitate digital transformation initiatives within the organization.

Security and Compliance

• Deploy and support security solutions such as Microsoft Defender for Cloud, XDR, and Purview.
• Implement and manage security protocols to protect cloud and hybrid environments.
• Conduct regular security audits and assessments to ensure compliance with organizational policies and standards.
• Spearhead Microsoft Azure, Modern Workplace, and security & compliance projects.
• In collaboration with the IT team, implement and manage security protocols to safeguard the organization’s IT infrastructure.
• Conduct regular security assessments and audits to identify vulnerabilities and recommend improvements.
• Ensure compliance with relevant regulatory requirements and organizational policies.

Backup and Recovery

• Develop and implement backup and disaster recovery plans to ensure data integrity and availability.
• Perform regular backups and test recovery processes to verify the effectiveness of backup systems.
• Manage storage solutions and ensure adequate capacity for data storage and archiving.

Documentation and Reporting

• Maintain accurate documentation of system configurations, procedures, and IT policies.
• Generate regular reports on system performance, security incidents, and other key metrics.
• Develop and maintain IT operational manuals and guides for system administration tasks.

Technical Support – Provide 2nd and 3rd level technical support on cloud and DevOps issues.

Team Leadership & Collaboration

• Work closely with cross-functional teams to ensure the successful implementation and support of IT initiatives.

Working Conditions:

• This role may require occasional evening or weekend work to perform system maintenance or address urgent issues.

Qualifications

Education & Certifications

• Bachelor’s degree in computer science, Information Technology, Electrical Engineering, or related discipline.
• Relevant certifications in Azure, Devops, AI, data engineering, or Power Platform are an advantage

Experience

• 3–5 years’ experience in Azure cloud systems, DevOps, and Microsoft 365 administration.
• Proven experience with:
  • Azure AD, Conditional Access, MDM, and Microsoft 365 services
  • CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins
  • Infrastructure as Code (ARM templates, Terraform, Bicep)
  • Scripting (PowerShell, Python) and programming (Python, Reactjs, JavaScript, .NET, Java)
  • RESTful APIs, Microsoft Graph API, web services, and SDK integration
• Familiarity with Power Automate and automation of business workflows.
• Experience with endpoint management tools: Windows Autopilot, Apple Business Manager, Android Enterprise.
• Basic understanding of networking concepts (DNS, DHCP, VPNs, firewalls).
• Experience collaborating with infrastructure teams and vendors.

Competencies

• Technical Competencies
  • Team player, autonomous, you are passionate about technology and like to address complex technical challenges.
  • Great at organizing, prioritizing and multitasking.
  • You can adapt to recent technologies, eager to learn and a strong troubleshooter.
  • You are flexible in implementing changes while reducing the impact on the activity of our users; working occasionally out of office hours is not an issue.
  • You want to keep learning; you are open to sharing your ideas, knowledge, and experience.
• Behavioral/General Competencies
  • Languages: good command of English is required.
  • Commitment to MSF’s principles
  • Results and quality orientation
  • Service orientation
  • Proven ability to work collaboratively in cross-functional and multicultural environments
  • Strong interpersonal and communication skills

What We Offer:

• A 3-year, full-time employment contract through MSF East Africa Section Office in Nairobi, Kenya.
• An annual salary of EUR 23,296 at HQ Level 7 based on a full-time appointment.
• Social benefits package; allowances ranging between EUR 188 to 295/month based on individual & administrative status.

Tagged as: Kenya, Médecins Sans Frontières