About Me

Dear/Sir

I am MICHEL KITOKO KUMA-KUMA  I am hereby to applying for the position   I HAVE MASTER DEGREE IN ACCOUNTING  ,ANALYTICALLY  ACCOUNTING  FINANCE , AUDITING, FINANCIAL MANAGEMENT MARKETING INTERNATIONAL, BUSINESS MANAGEMENT , PUBLIC MANAGEMENT .PARTICIPATES IN, LEADS, AND COORDINATES TEAM RELATIONSHIPS THAT LEAD TO A THOROUGH UNDERSTANDING OF CUSTOMERS AND THEIR REQUIREMENTS, EFFECTIVE LONG-TERM CUSTOMER RELATIONSHIPS, CUSTOMER SATISFACTION THROUGH THE MEETING OF COMMITMENTS, AND CONTINUOUS IMPROVEMENT OF CONTRACTUAL PROCESS  •        DEVELOP AND MAINTAIN PRODUCTIVE WORKING RELATIONSHIPS WITH CLIENT PERSONNEL AND ASSESS CLIENTS’ SATISFACTION •        Demonstrate an understanding of accounting and auditing concepts and apply them to client situations •        Direct fieldwork daily •        Serve as an on-site client resource and support progress against project milestones to help ensure timely delivery of project deliverables•        Serve as a liaison between clients and upper management, Interact with clients to help ensure the information flow from the client to the engagement team is efficient  Identify and effectively communicate accounting and auditing matters to Managers and Principal  Identify performance improvement opportunities  Foster an efficient, innovative, and team-oriented work environmenT Supervise and review work performed by other staff and interact with the manager on client and team matters  Develop people through effectively delegating tasks and providing guidance to staff. Execute the day-to-day activities of the engagement Utilize technology to share knowledge with team members, develop skills, and continually learn  Regularly brief project activities through written and verbal presentations      Assist in the creation of proposals and other new business development efforts.

Participate and engage in the development of the service contract

Define the content and modalities for the implementation of services through the and descriptions

Ensure that consideration is given to the service contract throughout its lifecycle

Responsible for formulating progress plans and formulating action plans

Ensure the impact of any changes in the level of service, particularly service level commitments and operational agreements and internal and sub-contracting

Analyze and evaluate the results of the indicators and purpose action plans

Ensuring client reporting

Budget follow-up of the service contract

Manage the contracting of subcontracts

Ensure service is rendered

Specific activities

Participate in the sales cycle

Provide training in the specifics of the trade

Participate in the identification of value-creating services

Short description

The contract manager manages the service contract for which he is responsible. It defines the indicators and ensures the level of contractual services.

Expertise

Implementation of service management processes

Detection and analysis of new customer requirements

Drafting of the service contract

Negotiation with all actors in the service contract

Animation and capacity to federate

Knowledge

Understanding the contractual service

Knowledge of management control

Budgetary Mechanisms

Understanding the customer’s business issues

Strong technical knowledge

The actors and products of the market

Methodology of major international standards

Negotiation in Conflict Situations

Management of Crisis Situations

Required qualities

Negotiation

Communication

Client orientation

Initiative

Team Leadership

this  is my  experience in this particular Field and consider myself competent Enough to carry out the duties ,which the post requires from me . It will be a great opportunity for me in terms of exposure, experience  and self-development in environment.  Will be  the perfect candidate for this position because of my prestigious characteristics. I am a positive and vigorous hard worker, I have the desired and acquired personality traits that you are looking for. I am able to work under pressure in an outstanding manner, because I can adapt to any workplace. This business venture will benefit greatly by me joining this project. I looked at the qualifications needed for this position, I believe that with my standard of knowledge I can fit in well as a Country Director because I am ethical and have managerial skills, with my experience of 4 years managing 36 diverse people and four years in Accounting and  Marketing international and also two years  commercial