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Background
Garissa County, particularly Dadaab, hosts one of the largest refugee populations in Kenya, with communities facing intersecting vulnerabilities linked to displacement, poverty and fragile protection systems. Women and children, in particular, experience heightened risks of gender‑based violence (GBV), child abuse, neglect, and exploitation. Despite the presence of humanitarian actors, protection services remain fragmented, underfunded and often inaccessible. Referral pathways are weak, trust in community mechanisms is low and local actors frequently lack the technical capacity to provide survivor‑centered care.
Communities continue to face multiple protection concerns including: Gender-Based Violence (GBV), child abuse, neglect and exploitation, early and forced marriage, family separation, psychosocial distress, limited access to justice and weak community-based protection mechanisms. Although humanitarian actors continue to provide protection services, significant gaps remain. Protection systems are often fragmented, referral pathways are inconsistently applied, community awareness remains low and many frontline actors have limited technical capacity to identify, document and appropriately refer protection cases.
The current humanitarian funding crisis has further exacerbated these challenges. Reduced donor funding has constrained protection programming, reduced staffing levels and weakened community outreach activities. Essential services such as health facilities, schools, child-friendly spaces and women safe spaces are operating with limited resources, increasing risks for vulnerable populations while reducing access to timely and quality services.
Rationale
To address these challenges, SOLO, in collaboration with AVSI, is implementing a capacity strengthening initiative targeting community protection structures, local authorities, service providers and community leaders across eight project locations in Dadaab. The consultancy seeks to strengthen the technical competencies of frontline actors through practical, participatory and context-specific training on:
General Protection
Refugee Protection
Child Protection
Gender Equality
Gender-Based Violence
Survivor-Centered Case Management
Referral Systems
Protection Mainstreaming
The assignment will contribute towards improving community-based protection systems, strengthening coordination between actors and enhancing access to quality protection services for refugees and host communities.
Purpose of the Consultancy
The purpose of this consultancy is to design, facilitate and document high-quality capacity-building training that strengthens the knowledge, attitudes and practical skills of community protection actors to effectively prevent, identify, respond to and refer protection concerns in accordance with humanitarian standards and Kenyan legal frameworks.
Objectives of the Assignment building into the scope of service
The consultant will be expected to:
Technical Training
The consultant will design comprehensive, context-specific training curricula and facilitator guides that respond to the protection needs of refugee and host communities in Dadaab. The training package should incorporate adult learning principles and participatory methodologies, covering key thematic areas including general protection, refugee protection, child protection, gender equality, gender-based violence (GBV), protection mainstreaming, humanitarian principles, survivor-centered approaches, and Accountability to Affected Populations (AAP). All training materials should be aligned with Kenyan legal frameworks, international humanitarian standards, and global best practices in protection programming.
Capacity Strengthening
The consultant will strengthen the technical knowledge and practical competencies of participants to enable them to effectively prevent, identify, respond to and refer protection concerns within their communities. The training should enhance participants’ understanding of Kenyan legal and policy frameworks governing protection, international refugee protection instruments, humanitarian principles, child safeguarding standards, gender equality and social inclusion, and community-based protection mechanisms. Emphasis should be placed on translating theoretical knowledge into practical actions that improve service delivery and community protection outcomes.
Service Mapping
The consultant will conduct a comprehensive mapping and validation of existing protection and GBV service providers operating within the project locations. The exercise should identify available services, referral points, geographic coverage, and key contacts to facilitate coordinated service delivery. Based on the findings, the consultant will develop a practical and user-friendly referral directory that can be used by community protection structures, project staff and relevant stakeholders to facilitate timely and appropriate referrals.
Referral Systems
The consultant will strengthen participants’ knowledge and practical application of established protection and GBV referral systems in line with national and international standards. The training should build participants’ capacity to apply referral pathways appropriately while adhering to principles of confidentiality, informed consent, safe disclosure, accurate case documentation, and ethical data management. Particular emphasis should be placed on survivor-centered approaches that uphold the safety, dignity, rights and best interests of survivors and vulnerable individuals throughout the referral process.
Behavior Change
The consultant will integrate behavior change approaches throughout the training to promote positive social norms and community practices that strengthen protection outcomes. The training should encourage participants to challenge harmful beliefs and practices that contribute to violence, discrimination and exclusion, while promoting gender equality, child rights, respect for diversity and inclusion. Participants should also be equipped with practical strategies for community awareness, prevention messaging, and encouraging the timely reporting and referral of protection concerns.
Knowledge Assessment
The consultant will develop and administer appropriate learning assessment tools to measure participant knowledge, skills acquisition and overall training effectiveness. These should include pre-training assessments to establish baseline knowledge, daily learning reflections to monitor participant understanding and adapt training delivery as necessary, post-training assessments to measure knowledge gained, and participant feedback tools to evaluate the quality, relevance and effectiveness of the training. The assessment findings should be analyzed and incorporated into the final consultancy report, together with recommendations for future capacity strengthening initiatives.
Scope of Work
The consultant shall be responsible for the overall design, preparation, delivery and documentation of the capacity-building programme on general protection, child protection, gender equality and gender-based violence (GBV). The assignment will be implemented in three key phases, beginning with an inception phase followed by the development of high-quality training materials that will support effective learning and practical application by participants; and finally, the actual training and monitoring structures of adoption.
Phase I: Inception
At the commencement of the assignment, the consultant will undertake an inception phase to ensure a common understanding of the assignment objectives, expected outputs and implementation approach. This will include a comprehensive review of all relevant project documents, proposals, reports and existing training resources to understand the project context and capacity-building needs. The consultant will convene an inception meeting with SOLO to discuss the scope of work, clarify expectations, validate the proposed methodology, and agree on the implementation schedule and reporting arrangements. Based on these consultations, the consultant will prepare and submit an inception report outlining the proposed methodology, work plan, implementation timeline, quality assurance measures, and any recommendations for enhancing the effectiveness of the assignment. A detailed training agenda will also be developed, specifying the training objectives, session topics, learning outcomes, methodologies and time allocations for each module.
Phase II: Training Material Development
Building on the findings from the inception phase, the consultant will develop a comprehensive package of participant-centered training materials that are practical, context-specific and aligned with national and international protection standards. The training package will include a facilitator’s guide, participant manual, PowerPoint presentations, practical case studies, group exercises, scenario-based learning activities, role-play simulations and participant handouts designed to encourage interactive learning and knowledge retention. In addition, the consultant will develop practical job aids and reference materials that participants can use to support the application of knowledge and skills in their day-to-day protection work. All materials should be written in clear, accessible language, incorporate adult learning principles, and reflect the realities of both refugee and host community contexts within the project locations.
Phase III: Training Delivery
Activity:1. General Protection.
2. Child Protection.
3. Gender Equality, inclusion & GBV.
4. Orientation on Protection Tools.
Key Topics: 1. Humanitarian principles, basic protection concepts (drafting, interviewing etc.), refugee protection, Kenyan protection framework, Shirika plan integration, referral mechanisms- Train 50 protection volunteers and focal points in all target villages and camp.
**2.**Child rights, safeguarding, case identification, referral pathways, disability inclusion, child participation (50 child protection actors and identified resource persons).
3. Gender concepts, power dynamics, GBV prevention, survivor-centered response, PSEA, inclusion (100 participants, protection actors, focal points, staff, focal points, authorities, referral nodes staff).
4. SOPs, referral forms, case management tools, service mapping, documentation (50 protection focal points and staff).
Duration:1. 3 Days.
2. 2 Days.
3. 3 Days.
4. 1 Day.
Total Duration: 9 Training Days
Target participants include:
Community Protection Committees
Child Protection Committees
Community Volunteers
Religious Leaders
Police Officers
Project Staff
Community-Based Organizations
Local Authorities including child officers
Training will be conducted among participants drawn across eight (8) project locations within Dadaab.
Training Methodology
The consultant is expected to adopt an adult learning approach that promotes active participation, practical application and experiential learning throughout the training. Training sessions should be designed to encourage meaningful engagement, knowledge sharing and peer learning, while recognizing the existing experiences and capacities of participants. A variety of participatory methodologies should be employed, including interactive presentations, facilitated group discussions, case study analysis, practical exercises, role plays, scenario-based simulations, community mapping activities, collaborative problem-solving sessions, guided reflection exercises and action planning. These methodologies should enable participants to develop practical skills and confidence in applying protection principles within their respective roles. The training content and delivery approach should be highly practical, context-specific and responsive to the realities of both refugee and host communities, incorporating locally relevant examples, case scenarios and emerging protection challenges within the Dadaab context.
Provision of Protection Tools
As part of the assignment, the consultant shall develop, adapt and orient participants on a range of practical protection tools and resources that will strengthen the quality and consistency of protection service delivery. These tools should support participants in effectively identifying, documenting, managing and referring protection cases in accordance with established national and international standards. The consultant will provide orientation on the use of protection referral forms, child protection reporting forms, GBV referral tools, survivor-centered communication guides, case documentation templates and Standard Operating Procedures (SOPs) for protection and GBV case management. In addition, the consultant will develop or update referral directories and service mapping directories to facilitate timely and coordinated referrals among service providers. Appropriate Information, Education and Communication (IEC) materials should also be developed or adapted to support community awareness, prevention messaging and the promotion of safe and accessible protection services. All tools and materials should be practical, user-friendly and tailored to the operational context of the project and the needs of both refugee and host community stakeholders.
Expected Deliverables
The consultant shall be responsible for producing high-quality technical and training outputs throughout the duration of the assignment. All deliverables shall be submitted in both editable (Microsoft Word, Excel and PowerPoint) and PDF formats, unless otherwise agreed with SOLO. The consultant will ensure that all products are technically sound, context-specific and aligned with national protection frameworks, international humanitarian standards and project objectives.
1. Inception Deliverables
Within the agreed inception period, the consultant shall submit an Inception Report that demonstrates a clear understanding of the assignment and outlines the proposed implementation approach. The report should include a detailed methodology, assignment schedule, quality assurance measures, stakeholder engagement strategy, identified risks and mitigation measures, and any recommendations for strengthening the assignment.
The consultant shall also prepare a Detailed Work Plan outlining all consultancy activities, deliverables, timelines and responsibilities from commencement to completion of the assignment.
In addition, a comprehensive Training Schedule and Agenda shall be developed, indicating the training objectives, session topics, learning outcomes, methodologies, facilitators, time allocations and logistical requirements for each training session.
2. Training Package
The consultant shall develop a comprehensive and participant-centered training package that supports effective learning and facilitates practical application of protection concepts. The training package shall include a Facilitator’s Guide with detailed session plans, facilitation notes, learning objectives and guidance for delivering each module.
A Participant Manual shall be prepared to serve as a practical reference document containing key concepts, tools, guidance notes and reference materials relevant to the training topics.
The consultant shall develop high-quality PowerPoint Presentations for each training module that are visually engaging, easy to understand and aligned with adult learning principles.
To enhance practical learning, the consultant shall prepare a range of interactive learning materials, including case studies, group exercises, scenario-based practical exercises, role-play scenarios, and participant handouts. These materials should reflect realistic situations encountered within refugee and host community settings and encourage critical thinking, problem-solving and application of knowledge.
Where appropriate, the consultant should also develop practical job aids, quick reference guides and other learning resources that participants can continue using after the training.
3. Training Assessment Tools
The consultant shall design and administer comprehensive learning assessment tools to evaluate participant knowledge, skills acquisition and overall training effectiveness.
These shall include:
A Pre-Training Assessment (Pre-Test) to establish participants’ baseline knowledge and identify learning needs before commencement of the training.
A Post-Training Assessment (Post-Test) to measure knowledge gained and assess the effectiveness of the training programme.
Daily Session Evaluation Tools to capture participant feedback on content relevance, facilitation quality, learning experience and areas requiring clarification throughout the training.
A Participant Satisfaction Survey to assess participants’ perceptions regarding the quality, usefulness, organization and applicability of the training.
The consultant shall analyze the assessment findings and present a summary of learning outcomes, knowledge improvement and participant feedback within the final consultancy report.
4. Protection and GBV Service Mapping
The consultant shall undertake a comprehensive mapping and validation of available Protection and Gender-Based Violence (GBV) service providers across all project locations.
The mapping exercise should identify key actors, services provided, geographical coverage, referral procedures, contact persons, operating hours and eligibility criteria where applicable. The consultant shall verify the accuracy of the information through consultations with relevant stakeholders to ensure that the mapping reflects the current service landscape.
Based on the validated findings, the consultant shall produce a practical and user-friendly Protection and GBV Referral Directory that can be used by project staff, community protection structures and other stakeholders to facilitate timely, safe and coordinated referrals for individuals requiring protection services.
5. Training Reports
Following each training session, the consultant shall prepare and submit a comprehensive training report documenting the implementation process, participant engagement and key outcomes.
Each report shall include, at a minimum:
A completed attendance register indicating participant names, organizations, gender and signatures.
A participant profile summarizing attendance by gender, age category, organization, disability status (where appropriate) and other relevant demographic characteristics.
Photographic documentation of training activities, where participants have provided informed consent and in accordance with safeguarding and data protection requirements.
A narrative training summary report describing the objectives, topics covered, methodologies used, participant participation, key discussions, lessons learned, challenges encountered, recommendations and follow-up actions.
The report should also include a summary of pre- and post-test results, participant evaluation findings and any observations on participants’ knowledge improvement or capacity gaps that may require further mentoring and support.
6. Final Consultancy Report
At the conclusion of the assignment, the consultant shall submit a comprehensive Final Consultancy Report that consolidates all activities undertaken and deliverables produced throughout the consultancy. The report should provide an overview of the assignment, methodology employed, training activities conducted, participant statistics, assessment results, protection service mapping findings, key achievements, lessons learned, challenges encountered, recommendations for future programming and a sustainability plan for continued capacity strengthening. All training materials, assessment tools, attendance registers, service mapping outputs, photographs (where consent has been obtained) and other relevant annexes shall be attached to the final report as supporting documentation.
Duration of the Assignment
The consultancy is expected to be completed within 20-25 working days, inclusive of preparation, training delivery, reporting and submission of final deliverables.
An indicative schedule is provided below:
Activity Days
Inception 2-3
Material Development 4-5
Training Delivery 8-10
Reporting 3-4
Total 20 Days
Consultant Qualifications
The consulting firm representative/lead should possess:
Education
Advanced degree in Social Work, Gender Studies, Human Rights, Development Studies, Humanitarian Affairs, Law, Sociology or related discipline.
Experience
Minimum seven (7) years of demonstrated experience delivering protection and GBV capacity-building programmes.
Proven experience working with refugee and host communities.
Strong knowledge of:
Kenya Refugee Act (2021)
Child Act (2022)
Sexual Offences Act
Protection against Domestic Violence Act
International Refugee Law
Core Humanitarian Standard (CHS)
Sphere Standards
Inter-Agency Standing Committee (IASC) Guidelines
GBV Minimum Standards
Child Protection Minimum Standards (CPMS)
Shirika Plan for Garissa County
Technical Skills
Excellent facilitation skills
Curriculum development experience
Adult learning methodologies
Strong report writing skills
Experience conducting knowledge assessments
Fluency in English; knowledge of Kiswahili and Somali is an added advantage.
Reporting and Coordination
The consultant shall report directly to the Project Coordinator/Protection Officer and work closely with:
SOLO Programme Team
AVSI Foundation
UNHCR Protection Team
Department of Refugee Services (DRS)
County Government representatives
Protection Working Group (PWG)
Child Protection Working Group (CPWG)
Relevant community structures
Regular progress updates shall be shared throughout the assignment.
Evaluation Criteria
Proposals will be evaluated using the following criteria:
Criteria Weight
1.Understanding of the assignment and methodology 25%
2.Relevant experience in protection and GBV programming 25%
3.Qualifications and expertise of the consultant/team 20%
4.Quality of previous similar assignments 10%
5.Workplan and implementation approach 10%
6.Financial proposal 10%
Ethical Considerations
The consultant shall:
Adhere to the “Do No Harm” principle.
Apply survivor-centered approaches throughout the assignment.
Maintain confidentiality and informed consent.
Comply with safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) requirements.
Ensure inclusion of women, children, persons with disabilities and marginalized groups.
Respect humanitarian principles of humanity, neutrality, impartiality and independence.
Ownership of Deliverables
All materials, reports, training manuals, presentations, tools, datasets and products developed under this consultancy shall remain the property of SOLO. The consultant shall not reproduce, publish or distribute any materials without prior written authorization from SOLO.
How to apply
Application Procedure
Share the expression of interest including technical proposal and the budget. Please apply through the [email protected] and cc. [email protected] by 30th July, 2026.