Operations Assistant (Training) Full Time NEW

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects. Key to successful project delivery is the ability to mobilize at speed; CTG can source and deploy anyone, anywhere, in very high pace.

Visit www.ctg.org to find out more.

Overview of position

• Our client supports the successful implementation of its partners’ peacebuilding, humanitarian & development projects around the world. Their mission is to serve people in need by expanding the ability of the United Nations (UN), governments & other partners to manage projects, infrastructure & procurement in a sustainable & efficient manner. Working in some of the world’s most challenging environments, their vision is to advance sustainable implementation practices, always satisfying or surpassing their partners’ expectations. With over 7,000 personnel spread across 80 countries, our client offers its partners the logistical, technical & management knowledge they need, wherever they need it. A flexible structure & global reach means that they can quickly respond to their partners’ needs, while offering the benefits of economies of scale.

Background information – Peace & Security Cluster (PSC):

• Our clients PSC is a principal service provider in the field of mine action with various UN agencies, governments of mine affected countries & other mine action partners. The centre is responsible to administer, provide support & oversight of the day to day management of the project field offices, both according to the client requirements & in line with their rules & regulations. It is headed by the Centre Director who has the overall authority & accountability for the performance of the PSC on behalf of its clients.

Mine action related background information:

The coordinator for mine action within the UN system is located within the Office of Rule of Law and Security Institutions (OROLSI) at the Department of Peacekeeping Operations (DPKO). It chairs the Inter Agency Coordination Group on Mine Action (IACG – MA) & is the lead of the Global Protection Cluster (GPC) Mine Action Area of Responsibility (MA AoR). Mine action comprises five areas of work namely:

• Clearance.
• Risk education.
• Victim assistance.
• Advocacy.
• Stockpile destruction.

The UN applies mine action expertise to an increasingly wide range of explosive hazards, from unexploded missiles, artillery shells, rockets, grenades & mortars, to unsafe, unsecured weapons & ammunition, Improvised Explosive Devices (IED’s) & cluster bombs. The coordinator for mine action not only coordinates but also carries out efforts to mitigate these threats when mandated by the United Nations Security Council (UNSC) or when requested by the Secretary General or an affected country, often in response to a humanitarian emergency.

Nigeria response background:

• The Nigeria response team plans, manages & oversees all humanitarian mine action activities in the north east of Nigeria. It provides technical support to all partners & ensures the proper integration of mine action into wider humanitarian assistance & developmental programs.
• At the request of the UN Country Team (UNCT), a technical scoping mission was conducted by the mine action coordinator in April 2017. Following this, they were was asked to provide humanitarian mine action assistance in the north east of the country. As a result, the coordinator deployed a small team in 2018 to provide technical assistance, including coordination, planning, technical advice & support to the Humanitarian Country Team (HCT), the humanitarian community, affected populations & national authorities.

Job specific background information:

• This Terms of Reference (TOR) outlines the scope of work for an Operations Associate who will support the Operations Officer in delivering training packages & providing mentorship to members of the police & Nigeria Security & Civil Defence Corps (NSCDC) in the areas of Explosive Hazard Awareness Training (EHAT), All Arms Search Course (AASC) & Conventional Munitions Disposal (CMD) levels 1, 2 & 3. This initiative aims to enhance the capacity of these security agencies in effectively managing explosive threats & contributing to national security.

Role objectives

The Operations Associate will work under the direct supervision & guidance of the Operations Officer. The primary objective of this role is to provide operational & logistical support to the training program, ensuring its smooth implementation & effectiveness. This includes:

• Support the Operations Officer in the delivery of EHAT, AASC & CMD (levels 1, 2 & 3) training to police & NSCDC personnel.
• Assist in the development & maintenance of training materials, schedules & resource management.
• Support the implementation of Quality Assurance / Quality Control (QA / QC) processes.
• Support the National Mine Action Centre (NMAC) in operational planning.
• Contribute to the development of National Mine Action Standards (NMAS) or National Technical Standards & Guidelines (NTSGs), as directed.

Training delivery support:

• Assist in the preparation of training materials, including printing, collation & distribution.
• Provide logistical support during training sessions, such as setting up training venues, managing equipment & coordinating participant logistics (e.g., accommodation, transportation etc.).
• Maintain accurate records of training attendance, performance & feedback, as directed.
• Support the delivery of practical exercises & assessments, as required.
• Coordination with the police & NSCDC on administrative & logistical requirements.

Training development & planning support:

• Assist in the development & review of trainee selection criteria for each training level (EHAT, AASC, CMD levels 1, 2 & 3).
• Support the development & maintenance of comprehensive training schedules, ensuring they are up to date & reflect any changes.
• Assist in the identification & procurement of necessary equipment required for the training.
• Assist in the development of training budgets.

Mentoring & QA / QC support:

• Support the implementation of the mentorship & QA / QC plan.
• Assist in the organization of mentorship sessions & follow up activities.
• Support the development of assessment tools & conduct regular evaluations, as directed by the supervisor.

NMAC support:

• Provide administrative & logistical support to the NMAC in operational planning, as required.
• Assist in the preparation of reports & presentations for the NMAC.

Standards development support:

• Assist the Operations Officer in the development or review of NMAS or NTSGs. This may involve research, document management & logistical support.

Administrative & operational support:

• Draft reports, briefing notes & summary documents related to operational activities.
• Liaise with national & local authorities, affected communities, other stakeholders & organize meetings as required.
• Maintain the office & operational filing system, ensuring all documents are saved appropriately.
• Collect & record operational data using the Information Management System (IMSMA) & related tools.
• Support the preparation of daily & weekly operational updates, highlighting successes & challenges.
• Perform other administrative & operational support tasks as required by the supervisor.

Project reporting

• The Operations Associate will work under the direct supervision & guidance of the Operations Officer.

Key competencies

• Bachelor’s degree or equivalent with a minimum of 2 years of relevant experience or a high school diploma with a minimum of 6 years of relevant experience is required.
• Relevant experience is defined as experience in program management, project management, monitoring, planning, operations, law enforcement or related activities, providing operational & logistical support, preferably in a training or capacity building context.
• Proficiency in basic computer applications & Word processing is required.
• Experience in humanitarian mine action operations is desired.
• Fluency in English (writing, speaking & reading) is required.

Team management

• This role has no team management responsibility.

Further information

• Qualified female candidates are encouraged to apply for this role.