Operations Assistant – HLP Full Time

Overview of position

Under the overall supervision of the Chief of Mission, the direct supervision & guidance of the HLP Project Officer, the HLP Assistant, in coordination with the Head of Sub Office. The holder of this role will be responsible for working on the implementation of housing, land & property related activities, in addition following up with state coordination platforms, including the protection, CCCM, S&S, WASH & health programs & clusters, support to the state based HLP Technical Working Group (TWG) when needed.

Role objectives

• Support in facilitating the implementation of different housing, land & property activities, with different key stakeholders, including the government, traditional authorities, communities (host community, displaced populations & returnees), linked to due diligence, raising awareness, legal assistance & capacity building for key stakeholders & enhance accountability, predictability & effectiveness of humanitarian & development actions.
• Support operational needs linked to housing, land & property with other programs / units within the mission to ensure the continuity & proper implementation of activities in compliance with the do no harm principles.
• Supporting our client in the role of coordination for the state based housing, land, & property TWG in Unity state.
• Timely documentation & submission of reports, updating trackers on housing, land & property related activities, challenges & successes, in addition to maintaining accurate records of land claims, property disputes in relation to shelter program interventions.
• Support in collecting, verifying & analysing data related to housing, land tenure, property ownership & shelter conditions.
• Maintain & update databases on HLP issues & when requested, support shelter needs assessments.
• Conduct joint field visits to assess shelter conditions, land disputes & property claims.
• Support in building the capacity of the housing, land & property community engagement team & provide timely support to them when needed.
• Support community consultations on shelter design, land access & property rights.
• Participate in different platforms & events as needed, representing the housing, land & property team & sharing lessons & updates with stakeholders.
• Perform any other duties assigned by the direct supervisor or whoever s / he delegates to.

Project reporting

• This role works under the overall supervision of the Chief of Mission, the direct supervision & guidance of the HLP Project Officer, the HLP Assistant, in coordination with the Head of Sub Office.

Key competencies

• University degree in law, urban planning, international policy & human rights with four years of relevant professional experience.
• Experience in humanitarian response, awareness raising, community engagement & legal knowledge is mandatory.
• Experience in technical drafting, reporting & capacity building approaches.
• Excellent command of English is required, including strong written & oral & computer skills, with a thorough knowledge of Microsoft Office.
• Fluency in English & the working local languages is required (oral & written).
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with clients & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve the performance of self & others.
• Plans work, anticipates risks & sets goals within the area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment, incorporates gender related needs, perspectives & concerns & promotes equal gender participation.
• Displays awareness of relevant technological solutions.
• Works with internal & external stakeholders to meet resource needs of our client (optional depending on position level).

Team management

• This role has no team management responsibility.

Further information

• Qualified female candidates are encouraged to apply for this role.

Tagged as: CTG (Committed To Good), South Sudan