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BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.
Position: Field Operations Manager (National/International)
Job Location: Freetown, Sierra Leone
About the Role:
Reporting to the Programme Manager, BRAC Country Sierra Leone, the Field Operations Manager will oversee in ensuring effective implementation of the flagship programme under the Mastercard Foundation-BRAC International partnership in Sierra Leone. A successful candidate will support the Programme Manager to manage, implement and oversee the roll-out of planned activities at the community level to ensure growth and quality objectives. In addition, he/she will be responsible for supporting planning, monitoring progress and achievements of milestones and or targets as well as quality assurance. This will involve planning, monitoring, supervision and execution of all project activities, including training, community mobilization, procurement and distribution of inputs to program participants, linkage activities, and stakeholder engagement. The role will also help strengthen the supervision framework for field staff and ensure that staff deliver planned activities on time and budget.
Key Responsibilities:
Oversee programme implementation & monitoring
- Coordinate with programme staff to ensure timely implementation of monthly, quarterly and yearly activity plans as per programme design and budget.
- Support Regional Managers, Area Managers, Branch Managers/Coordinators and Programme Assistants to ensure timely project rollouts, including assisting with planning and management of the delivery of activities, trainings and procurement.
- Provide support to strengthen supervision framework to ensure quality programme delivery.
- Ensure internal monitoring within the programme to assess the quality-of-service delivery, data collection and integrity and documentation in branch offices.
- Manage and strengthen MIS, program/management data collection and reporting.
- Provide support to troubleshoot operational issues as they arise.
- Conduct monitor visits to branch offices as required.
Manage recruitment and staff training
- Support with recruitment of field staff and ensure staff onboarding, orientation and training.
- Support Branch Managers and Programme Assistants to organize and conduct all trainings as per training modules, schedules and budget.
- Manage capacity development of programme staff, identify capacity gaps and regularly communicate operational issues to the Programme Manager.
Support procurement and budget control
- Work with the procurement team to ensure the procurement of AIM assets/inputs.
- Establish guidelines for procurement and oversee the procurement of assets/inputs and ensure fulfillment of financial and procurement protocols
Provide coordination and communication support
- Conduct monthly meetings with Regional Managers, Area Managers, Branch Managers and Programme Assistants and proactively report any observation that may affect programme implementation to senior management for follow up and guidance.
- Consolidate the monthly, quarterly and yearly project progress reports flagging any critical issue to Programme Manager.
- Conduct weekly field visits and regular learning meetings and guide field teams accordingly.
- Coordinate with Technical Specialists, Operational Supervisors and Monitors.
- Build and maintain relationships with the key national level stakeholders.
Safeguarding Responsibilities:
- Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the program’s goals on safeguarding implementation.
- Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
- Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
- Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do the same.
Academic Qualifications:
- Bachelor degree in Sociology, Operations, Management, Agriculture, International Development, Economics, Development Studies or related field.
Required Skills, Competencies & Knowledge:
- Ability to travel frequently within Sierra Leone to BRAC International countries as needed.
- Exceptional interpersonal, management and communication skills.
- Proven ability to perform under pressure and prioritize with multiple competing demands.
- Fluency in written and spoken English is a must.
- Familiarity with BRAC’s work and/or experience working on poverty reduction programs.
Experience Requirements:
- At least 5 or more years of experience in managing field operations and large field teams.
- Previous experience working with ultra-poor and marginalized communities to implement integrated development programs including microfinance, graduation, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs.
- Prior experience in facilitating trainings, orientation and onboarding for field staff and consultants.
- Experienced in working with partner NGOs and in establishing effective linkages with different input/service providers, government agencies and other stakeholders.
How to apply
About BRAC International:
BRAC International (BI), a leading non-profit organisation, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.
BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org.com)
Our Core Values:
Integrity: We approach our work with honesty and integrity.
Innovation: We innovate and iterate to improve our impact.
Inclusiveness: We foster inclusion to reach those who need it most
Effectiveness: We strive for effectiveness to better serve people in poverty
If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!
External candidates are recommended to email their Resume with a cover letter and any supporting documents to [email protected]; mentioninga brief academic background, career summary, core competence, professional certifications (if any) etc. within 250 words.
Internal candidates are recommended to apply with their latest Resume including all job assignments in detail and a cover letter mentioning core competence and career aspiration with BRAC PIN and email to [email protected] copying their immediate reporting manager.
Please mention the name of the position and AD# BI 29/25 in the subject bar.
Application deadline: 12 February 2025
BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation – regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.
“BRAC International is an equal opportunities employer”
