ROLE OVERVIEW

Under the supervision of the Principal Officer, Administration, Finance & Human Resources, the incumbent will assist in ensuring efficient day-to-day administrative functions and support the activities of the Principal Officer, Administration, HR and Finance and other staff of ERERA as required.

ROLES AND RESPONSIBILITIES

·        Assist with planning, organizing and overseeing the Administrative and HR functions of ERERA.

·        Assist with monitoring and meeting the administrative/HR and material needs of ERERA, and assist in the preparation, storage and retrieval of requisite records.

·        Assist in the provision of administrative support for the procurement process in ERERA.

·        Assist in the preparation of periodic status reports of ERERA, including drafting of briefs, minutes of meetings, speeches, letters and other relevant documents as needed in ERERA to be reviewed by the HR and Administration Officer

·        Assist in ensuring a properly maintained filing system for Administrative/HR documents in ERERA.

·        Assist the HR and Administration Officer, prepare the agenda for meetings and supporting material for distribution.

·        Assist in the update Staff lists, documentation of new Staff and ensure that their requirements and needs are met for the effective functioning in ERERA.

·        Assist in the provision of ad-hoc support to ERERA as and when the need arises

ACADEMIC  QUALIFICATIONS AND EXPERIENCE

·      Brevet deTechnicien Superieur (BTS)/ Ordinary National Diploma (OND) or equivalent in a similar field from a recognized University.

·      5 years of progressively responsible experience in administrative services;

·      knowledge of general office and administrative support services including administrative policies, processes and procedures;

·      demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, Outlook, and adapt to various software packages;

·      Excellent knowledge of work unit functions, roles and relationships with other parts of the organization

ELIGIBLE CANDIDATES

Nationals of Ghana or other ECOWAS member-states resident in Ghana.

AGE LIMIT

Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS KEY COMPETENCIES

·      ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;

·      ability to motivate self and/or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;

·      ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;

·      ability to take responsibility for own career and performance with the occasional guidance from the supervisor/mentor;

·      Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.

·      Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;

·       ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;

·      ability to work as part of a team to resolve concerns, problems and improve services;

·      ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;

·      Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.

·      ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;

·      good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;

·      ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;

·      ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;

·      Knowledge of diversity management as it relates to daily work expectations and assigned tasks.

·      Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;

·      ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;

·      Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;

·      Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.

·      Excellent ability to maintain, process and provide accurate information as part of assigned tasks;

·      ability to organize files and information for easy retrieval and record keeping;

·      ability to spot mistakes, act promptly to correct them and learn from experiences;

·      knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement

·      Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies (ICT);

·      well-developed information sharing skills using technology and in accordance in established processes and practices;

·      Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;

·      proficiency in  information communication technologies (ICT);

·      Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Working knowledge of an additional one will be an added advantage.

·      ability to allocate time for specific task in a manner that will meet deadlines and quality/quantity expectations

·      good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;

·      with appropriate guidance, ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;

·      ability to monitor progress and to consider new goals in the context of assigned responsibilities;

·      Ability to follow through with commitments made to others.