Director, Human Resources Full Time

JOB OPPORTUNITY

ORGANIZATIONAL PROFILE:

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH supports local governments’ efforts to deliver quality health services, build capacity and strengthen national health systems. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

PIH began working in Lesotho in 2006, where today we support the Ministry of Health (MOH) to provide direct quality health care for MDR TB patients in the whole country, primary health services in in seven rural hard to reach areas in Qacha’s Nek, Thaba-Tseka, Mohale’s Hoek, and Mokhotlong and provides support to the Ministry of Health in various health system strengthening interventions including medical oxygen ecosystem, maintenance and repair of medical equipment, Technical Assistance in development of strategic national documents including policies, strategies, guidelines etc.

We seek to recruit suitably qualified and experienced candidate for the following position:

1. Position : Director, Human Resources (HR)

Reports to : Executive Director

Commitment : Full Time

Working Hours : Regular Office Hours (40Hrs/Week)

Location : Maseru, Lesotho

Position Summary:

The Human Resources Director is a key member of the leadership team for PIH Lesotho and has primary responsibilities that support strategic visioning for and management of HR systems. The Director will play a leading role in developing and implementing policies and programs that support PIH Lesotho leadership in building a functional and maintaining an engaged workforce, as well as supporting the alignment of staff and managers. She/he will direct, lead and oversees administrative/operational support of the organization. S/he will work with PIH Lesotho leadership to understand the needs of the organization, to propose policies, systems and practices that are focused on improving the performance of employees, maintaining a high level of employees’ satisfaction, and ensuring communication of all HR administration, policies and practices. Additionally, the Human Resources Director will function as an advisor to the senior team, providing them with advice and counsel on leadership and organizational effectiveness and ensuring overall compliance with policies and implementation of the organizations mission and strategy. The candidate for this position must be self-motivated, have superb interpersonal skills, be passionate about equitable healthcare and social justice.

Responsibilities and Duties

Strategic Positioning and Human Resource Management (50%)

• Develop and maintain a competent, professional and high functioning HR team that has plans and systems in place for ensuring quality and timely execution of all key HR functions within the organization.
• Partner with leadership team to develop and execute the organizations human resource and talent strategy particularly as it relates to current and future staffing needs in recruitment, retention, and succession planning.
• Support department leads and Managers to create and sustain a high performing culture within the organization
• Collaborate with executive and departmental leadership in developing strategic job requirements, skills and competencies required for each open position and ensure that an effective recruitment and staff performance appraisal strategy is in place to enable the organization to attract and retain highly qualified employees
• Oversee all organizational interviews with ensuring they are conducted in a fair and clear manner to evaluate each candidate. Work with other teams to update quality interview questions and evaluation tools and discussions.
• Facilitate rigorous professional reference and background checks on potential candidates to verify that they are eligible to work for the organization.
• Design and implement a comprehensive on-boarding package for newcomers that includes orientation and signing of contracts and understanding of all key policies such as the terms and condition of service, the PSEAH policy as well as sharing the organization’s values, norms, and vision—familiarizing them with the overall ethos of the organization.
• Provide support and guidance to senior management and other staff when complex, specialized and sensitive HR questions and issues arise; may be required to execute routine tasks in delicate circumstances such as investigating allegations of wrongdoing, addressing reported grievances, disciplinary hearings, administering exit interviews and terminations among others.
• Ensure that the organization complies with policies and government employment laws; regulations and recommended HR practices and lead reviews of policies and practices to maintain compliance.
• Ensure the organization has and follows a clear process for handling grievances, disciplinary procedures and terminations which may include consultation with legal counsel to ensure the organization acts in accordance with the law, avoiding any mishandled situations and subsequent lawsuits.
• Create and implement professional development programs, initiatives and policies that are well aligned to program development goals and organization’s strategic vision and plan and which allow employees to grow and develop in their current roles as well as prepare them for career advancement within the organization.
• Manage employer-employee relationship and cultivate a positive perception and culture where both sides see each other as mutual contributors to the organization.
• Create and sustain a safe working environment that promotes occupational health and safety and respect and dignity for all employees by among other things ensuring that the workplace is free of danger and protected from harmful practices like discrimination, intimidation, sexual exploitation, abuse and harassment.
• Analyse trends in staff compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management, and employment law.
• Ensure the HR department is maintaining personnel records (manual and electronic) in a complete, accurate manner and in accordance with data protection requirements
• Develop annual work plans and budget and track spending closely (actuals and projections) and alert team members in a timely fashion for any expected over- or under-spending.
• Collaborate with the global Chief Human Resources Officer of PIH and HR teams across PIH to continually innovate and improve the HR support provided to PIH globally
• Ensure all HR staff members meet the requirement of strict confidentiality of all HR information at all times

Strategic Positioning and Administration Management (50%)

• Collaborates with all management staff to identify and deliver the required administrative support operations for the organization.
• Collaborates with other management staff to draft and implement an annual administrative budget
• Coordinate Office communication by ensuring availability and management of Office telephone and ensuring uploading of airtime to staff mobile phones is timely done.
• Manage Office service Contracts including agreement for office premises rental, guesthouse and the other field sites.
• Supervise to ensure adequate security at the Office, Office properties and the other field sites.
• Coordinate to ensure constant and adequate availability of Office consumables, utilities, stationery and supplies, ensure a functioning system for requests for supplies for trainings and other implementation activities to ensure timely delivery of training supplies etc.
• Ensure all logistical support for staff and site visitors, including transport and other travel requirements, hotel/guest accommodations, conference bookings, etc.
• Manage office and house premises to maintain a good and conducive work environment.
• Ensuring that all statutory requirements are met on time i.e. PAYE, income tax, VAT, workers’ compensation, etc.
• Ensuring that the Human Resource and administrative system is robust and responsive to the day-to-day needs of staff and the organization.
• Any other assigned duties as required.

Competencies and Attributes:

• Personal qualities: Through actions and behavior demonstrate understanding of the PIH mission to provide a preferential option for the poor in healthcare, with a vision of health as a human right and social justice; self-drive and initiative, compassion, resilience, flexibility, objectivity, innovation, humility and a high moral code.
• Leadership skills: ability to lead collaboratively, yet able to make robust decisions as necessary; equanimity in dealing with unexpected situations; capability for hands-on involvement in our work, visioning, modeling, problem solving and decision making, coaching, empowering, team building, self-development, spirit of OnePIH/cross-site collaboration and organization representation and resource mobilization.
• People management: excellent oral and written communication, including handling complex political, legal and interpersonal situations, coordination, collaboration, supervisory control, staff appraisal and development and community relations.
• Operational management: planning, budget and economic management, compliance, evaluation and control, risk/liability management, emergency preparedness and management, strategy formulation and implementation, Policy development and implementation, Infrastructure management and functional reviews.

Qualifications and Experience

• Master’s Degree required in Human Resource and Industrial relations, Public Administration, Public policy or any other relevant University Degree in Human Resources and Industrial Relations and Administration.
• At least 10 years’ experience working in a resource-limited environment and/or on social justice-oriented Organization in Managing Human Resource, Industrial Relations and Administration work. Strong preference for Non-Governmental Organizations and understanding of the Health sector.
• At least 10 years of proven experience in Policy development, Functional reviews, Strategy formulation and implementation and budgeting.
• Commitment of at least 5 years
• Willingness to travel and spend time in the rural hard clinics supported by PIH Lesotho
• Ability to lead by example, demonstrating integrity, professionalism and a strong work ethic as well as ensuring a positive, inclusive and respectful working environment.

Note:Partners in Health(PIH)Committed to safeguarding staff, children and communities with whom we work with. We are committed to ensuring that those who benefit from our work – including our patients, families and community members – as well as our staff are treated with dignity and respect and protected from sexual exploitation, abuse and sexual harassment. Therefore, any offer of employment is conditional upon the successful completion of applicable background checks.

Tagged as: Lesotho, Partners in Health