Vue d'ensemble

ORGANIZATIONAL SETTING AND REPORTING RELATIONSHIPS: This position is located in the Office for the Coordination of Humanitarian Affairs (OCHA) in the Democratic Republic of the Congo (DRC), Kinshasa. The Information Management Officer reports to Deputy Head of Office.


Within delegated authority, the Information Management Officer will be responsible for the following duties:

• Manages the day-to-day operation of the information management unit (IMU) and the information communications technology (ICT) officer, ensuring quality information management systems and a proper performance of the ICT infrastructure.

• Develops, implements and evaluates assigned humanitarian information management programmes/projects, etc.; monitors and analyzes programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and initiates corrective actions; liaises with relevant parties; ensures follow-up actions.

• Performs advisory and technical assignments in information management, Geographic Information Systems (GIS) in disaster preparedness, disaster response and early recovery, database development and the management of the DRC Humanitarian Response Information web portal. These services will be provided to the OCHA office and the Resident Humanitarian Coordinators by assisting in developing plans and information management strategies in support of the Humanitarian Country Team and Sectors in the area of disaster preparedness, disaster response and complex emergencies.

• Researches, analyzes and presents information gathered from diverse sources.

• Coordinates policy development, including the review and analysis of humanitarian issues and trends, preparation of evaluations or other research activities and studies within the region.

• Generates survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identify problems/issues and prepares conclusions.

• Organizes and prepares written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc.

• Initiates and coordinates outreach activities in the area of humanitarian information management; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities.

• Leads and/or participates in large, complex field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc. in the area of humanitarian information management.

• Carries out managerial responsibilities of the Information Management Unit relating to compliance with administrative requirements, programme planning and implementation, policy and procedure recommendations, budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.), human resources and facilities management.

• Supervise other Information Management Officers in various field locations

• Performs other duties as required.


PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery; Ability to identify issues, analyse humanitarian trends and participate in the resolution of issues/problems; Ability to conduct data collection using various methods; Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases; Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.


Experience:A minimum of seven (7) years of progressively responsible professional experience in information management, disaster management, humanitarian programme management, early recovery, transition, or other related area is required At least two (2) years of experience at the international level is required. Experience in managing information in a disaster response and / or complex emergencies in countries affected by disasters or conflict is required. Experience within the UN system is desirable. Experience in the region is desirable.

Education:Advanced university degree (Master’s degree or equivalent) in business administration, disaster management, geography, geographic information systems, information management, social sciences, statistics or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced degree.

Languages:English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required. Knowledge of another UN official language is desirable.