Office Maintenance Full Time

Job Title: Office Maintenance

Department: Operations

Report to: Administrative Officer

Duration: Full-time

Vacancies: Two (2)

Job Location: Mbale and Mubende, Uganda

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.

Job Summary:

As an Office Maintenance Assistant, you will perform tasks related to CRS office maintenance to ensure that all workspaces are kept clean, organized, and conducive to work at all times. You will also be responsible for preparing and serving tea for staff and visitors during office hours.

In addition, you will manage office and kitchen supplies, ensuring timely and regular replenishment of stock. Using your knowledge and experience, you will support reception and general office activities while upholding the principles of stewardship, integrity, transparency, and accountability.

Roles and Key Responsibilities:

• Clean and maintain all assigned offices, including sweeping, dusting, mopping, wiping surfaces, cleaning furniture and equipment, opening windows, and maintaining a regular cleaning schedule.
• Ensure all bathrooms, kitchens, utensils, crockery, and cutlery are kept clean, hygienic, and fully functional, with a constant supply of toiletries, hand towels, and drinking water.
• Prepare and serve office tea for staff and visitors in a timely manner and organize refreshments and meals for meetings and workshops as requested.
• Monitor, record, and manage stock levels of cleaning, kitchen, and staff welfare supplies; prepare usage reports and requisitions to ensure timely replenishment and safe storage.
• Report any damage to furniture, equipment, structural issues, or facility-related problems to the Administration Officer or supervisor.
• Coordinate with the Administration Officer to ensure regular cleaning of office blinds and general upkeep of office facilities.
• Ensure security and safety measures are observed, including switching security lights on and off as required, reporting security incidents, and familiarizing yourself with the location and use of fire extinguishers and the office circuit breaker.
• Provide clerical and reception support to staff when required, subject to supervisor approval.
• Perform any other duties assigned by the immediate supervisor or management.

Basic Qualifications and Experience

• A minimum of Ordinary level Certificate of Education.
• A minimum of 2 years of work experience in a similar position.
• Demonstrate knowledge of office equipment use and maintenance.
• Computer Literacy in MS word, MS Excel, and E-mail communication.

Knowledge, Skills and Abilities

• Good spoken and written English communication skills.
• Strong interpersonal skills, with the ability to work effectively with colleagues and stakeholders from diverse backgrounds.
• Ability to apply creative and practical problem-solving skills to improve service delivery.
• Strong organizational and multitasking abilities, with the capacity to manage multiple tasks efficiently.
• Ability to work independently with minimal supervision while maintaining high standards of performance.

Required Languages:Excellent command of written and spoken English required knowledge of local languages from highlighted districts.

Agency-wide Competencies (for all CRS Staff)

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability—consistently takes responsibility for one’s own actions.
• Acts with Integrity—consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust—shows consistency between words and actions.
• Collaborates with Others—works effectively in intercultural and diverse teams.
• Open to Learn—seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change—continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others—builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset—understands role in translating, communicating, and implementing agency strategy and team principles.

Key Working Relationships:

Supervisory Responsibilities: None.

Internal: All staff.

External: Visitors & vendors.

“Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position”.

Tagged as: Catholic Relief Services, Uganda