Head of Support DR Congo Full Time

The purpose of the Head of Support (HoS) position is to ensure that all support functions are providing high quality and efficient support to programme implementation.

Roles and Responsibilities

1. Line management for support function managers such as Finance, HR & Admin and Logistics), ICT
2. Member of the Country Management Group (CMG)
3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
4. Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
5. Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
6. Responsible for ensuring quality support to project implementation.
7. Facilitate the Master Support Budget, country level budgets and BPO development, including assessment and monitoring of costs and resource allocation needs
8. Drive NRC DR Congo initiatives to reach its indicators in the Balance Score Card on HR, ICT, finance, finance and logistics, reporting and compliance.
9. Ensure the development, implementation and maintenance of compliance measures in the support department
10. Ensure support functions in the Country office provide the adequate support to the Area Office (field missions, training, helpdesk, etc…)
11. Ensure dissemination and understanding of NRC Policies and DR Congo Standard Operating Procedures (SOPs), inside and outside his/her department
12. Participate in meetings/clusters with partners, donors or local authorities for activities related to the support department
13. Anticipate and track support-related audit recommendations and provide pragmatic solutions to improve the mission accountability and respect of local legislation.

Qualifications

• Minimum 5 years’ experience in senior management in a humanitarian context
• Experience working in complex and volatile contexts
• Team player and solution-driven
• Knowledge about own leadership skills/profile
• Fluency in English and French, both written and verbal
• Knowledge of the region

Personal Qualities

• Strategic thinking
• Managing performance and development
• Empowering and building trust
• Managing resources to optimize results

What we offer

24 Months of full-time contract

A Competitive salary and benefits according to International staff terms and conditions, including contributions to a pension fund

Grade: 11 in NRC’s grade structure

Duty station: Goma, DR Congo with 25% travel to the field

Start date: 1 May 2021

An approved health certificate will be requested before the contract start!

Please, refer to KALETA.co job board as your source while applying for this job

Tagged as: DRC, Goma, NRC