Job Title: Head of Programming, Cameroon & Chad
Job Location: Yaoundé, Cameroon
Job Type: Regular, Full time
Reports To: Country Representative
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
CRS has been working in Cameroon since 1961, with the main office in the capital Yaoundé and four field offices in East Cameroon (Batouri), Far North (Maroua and Kousseri) and the Northwest (Bamenda). The current portfolio is largely health-oriented – with a large OVC program funded by USAID in the Littoral, Northwest and Central regions – and Emergency Response and Recovery programming that focuses on livelihood recovery, protection, emergency food and non-food items assistance to conflicted-affected households in the Northwest, Far North and the East. CRS Cameroon actively collaborates with other CRS and partner programs in the greater Lake Chad Basin, and in neighboring Central African Republic to design and implement relevant cross-border programs and services. CRS Cameroon also works closely with church and other local partners to implement these projects and build organizational capacity of partner organizations.
CRS has been supporting activities in Chad since 1985, and opened a program office in 2002. Livelihoods and social cohesion comprise over 52% of Chad programming with projects funded by external donors and CRS discretionary resources. These programs assist households with agricultural inputs and financial education through CRS SILC approach to rebuild their livelihoods and strengthen cohesion among Lake Chad Basin area and the South. CRS supports child community protection programs in the southern Chad region, primarily funded by UNICEF. The main CRS Chad office is in the capital city of N’Djamena, and a base office in the Lac Region.
In line with the Agency’s strategy, the Head of Programs (HOP) leads the Cameroon program team, providing oversight of programming interventions and ensuring that the necessary staff and systems are in place to develop and implement high-quality programs. S/he continually seeks ways to build the capacity of the program team. In ensuring the technical quality of all CRS Cameroon projects, the HoP ensures adherence to CRS Monitoring, Evaluation, Accountability and Learning (MEAL) policies and procedures. S/he guides the strategic programming direction of the CP, in line with regional and agency strategies, and oversees the design of new business development opportunities to support the CP strategic direction. The HoP is part of the Senior Management Team (SMT) and actively participates in strategic, managerial, and representational activities.
Specific Responsibilities and Competencies:
- In collaboration with the Country Representative (CR) provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
- Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
- Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
- Coordinate with CP operations leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
- In coordination with resource mobilization staff oversee the business development cycle to ensure quality proposals per agency and donor standards.
- Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools and approaches.
- Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums and deliver trainings.
- Represent CRS in meetings with Church and Caritas officials, NGOs, Government Ministries, donor representatives and diplomatic missions, and other external fora.
- With the Country Representative, explore new partnership opportunities and develop new programming and funding streams.
Typical Background, Experience & Requirements:
Education and Experience
- Master’s Degree in International Development, International Relations or relevant field.
- Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience.
- Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
- Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus
- Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
- Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
- Experience with successful business development activities capturing public and/or private donor funding.
- Excellent English writing skills.
- Staff management experience and abilities that are conducive to a learning environment.
- Experience and abilities in capacity strengthening – developing curricula and facilitating trainings.
- Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.
- Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
- Able and willing to network with external stakeholders and represent CRS with partners and donors
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
- Team leadership abilities
- Presentation and facilitation skills
- Proactive, resourceful, solutions oriented and results-oriented
Agency-wide Competencies (for all CRS staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Head of Programming Competencies:
These are rooted in the mission, values and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Builds and leads effective teams
- Supervises and develops program staff
- Focuses on quality
- Leads Growth in programming
Supervisory Responsibilities: 6 Program Managers and a Fellow.
Key Working Relationships:
Internal: CRS Country Representative, Head of Operations, KIDSS CoP , Emergency and BD PM, Fellow, and other Project staff and Team Leaders in the programming department, Finance Managers, Human Resources Manager; Administration Manager, DRD Program Quality, CARO and PIQA technical staff. External: Local government and line ministries, local and international NGOs, partners; donors; affected communities
- Master’s degree in Public Health, International Development, Agriculture or a related field.
- Minimum five years in a management position with proven leadership in supervising senior staff, with international or intercultural experience (preferably in a developing country).
- Excellent organizational, planning and analytical skills; detail-oriented, adaptable, and flexible.
- Demonstrated ability to build capacity, lead and mentor, effectively supervise and develop strong working relationships with senior national staff.
- Experience in participatory program design, implementation, monitoring, evaluation & reporting, including management of program activities. .
- Demonstrated strong ability with project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, and reporting.
- Ability to work collaboratively and effectively in a multi-cultural environment.
- Demonstrated ability to represent CRS at high level coordination meetings with donors, local government, UN, and other international NGOs.
- Commitment to work with local church and capacity to work closely with, and support them.
- Able to prioritize multiple work demands and work effectively and efficiently with minimal supervisions.
- Advanced computer literacy including proficiency in Microsoft Office
The position is based in Yaoundé, Cameroon; estimated 30 % travel.
Excellent English oral and written communication skills; Proficiency in French (oral and reading competence)
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V – CRS is an Equal Opportunity Employer.
CRS staff, alongside our partners and the people we serve, work daily to bring our mission and guiding principles to life. We share our stories of hope, compassion and solidarity to inspire others to join us in creating a more just and prosperous world for all.