Officer, Planning, Monitoring, Evaluation and Reporting Junior level

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

Due to the nature of emergency response operations and programs, PMER officer in IOI Cluster Delegation will support PMER activities through NSs (Comoros RC, Madagascar RC, Mauritius RC, and Seychelles RC) in close conjunction with other programs (Ops, NSD, Communication and Finance).

Job Purpose

The PMER Officer is responsible for implementing a PMER framework for the operation and for strengthening the quality of PMER systems and functions, by providing technical assistance and guidance across all relevant areas of PMER – planning, monitoring, evaluation / review, reporting, learning and accountability.  They will be involved in strengthening the PMER capacity of the relevant NS(s) and will provide capacity building support in PMER to the deployed surge team as required, through on-the-job training as part of the response

Job Duties and Responsibilities

1. Planning

• Provide technical assistance and support to set up and implement a planning process to develop quality plans for the operation.
• Provide technical advice and support to the individual teams to ensure quality plans (e.g. design of the Log frame and indicators) and support the coordination of the plans from the different teams to bring together a coherent and high-quality EPOA.
• In addition to the existing results-based management approach to planning, promote an adaptive management approach to planning, working closely with other programs (Ops, NSD, Communication and Finance), to ensure that feedback and lessons learned inform the evolution of the operational response.
• Verify that monitoring and evaluation activities are incorporated into the plan and budget and plan for their implementation of the relevant monitoring systems and reporting deadlines from the outset.

2. Monitoring

• Support the development and implementation of a M&E plan for the operation, including outlining data sources, collection methods (quantitative and qualitative methods), frequency, and audience and with NS staff and volunteers, to ensure that plans are informed by accurate and relevant information and by the voice of those affected.
• Provide technical guidance to programme staff to help them incorporate the appropriate M&E events (e.g. post distribution monitoring (PDM)) for their areas of expertise, including setting up indicators.
• Assist with the development and implementation of monitoring tools and activities to capture and provide reliable and timely monitoring data to inform quality programming.
• Undertake field monitoring visits with technical and NS teams and generate reports from these field missions.
• Support or prepare analysis of monitoring, through reports, data visualization and ensure it is evidence based, user friendly and accessible for those managing the operation, to inform decision-making.

3. Evaluation / Review

• Prepare terms of reference, design and implement any necessary surveys, such as baseline surveys, reviews, evaluations or lesson learning exercises or other relevant studies, in response to operational requirements.
• Participate in any internal reviews of operational progress, including lesson learning reviews
• Verify all review or evaluation work is evidence based and considers the outcomes, as well as the outputs of the response, to ensure that this informs future operational decision-making and quality programming.

4. Reporting

• Coordinate all reporting activities closely with the Operations Coordinator or with Regional PMER team – including agreeing a reporting timetable and deadlines.
• Establish a reporting timetable and deadlines for the operation and monitor this timetable to ensure agreed deadlines have been met.
• Support the efficient and effective delivery of emergency reporting on the operation (including ops updates, situation reports, information bulletins, facts & figures or other relevant reports).
• Check that all reporting on the operation is compliant with the IFRC’s standards and formats.
• Maintain good communications with technical / operational counterparts and NS staff and volunteers to ensure reports are informed by accurate and relevant information.
• Collaborate with technical and support managers, including finance and PRD (if possible), to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting

Job Duties and Responsibilities (continued)

5. Accountability

• Contribute to the accountability focus of all PMER work across the operation, working closely with the program team to ensure accountability to affected populations.
• Promote a culture of accountability with management and across all sectors
• Support the evidence-base of monitoring and evaluation work on the operation, to inform accountability to donors and partners.

6. Learning

• Support the cross-sharing of accessible information and learning from ongoing operational monitoring and review.
• Ensure that learning from all monitoring, reviews or evaluations in accessible and relevant, and can be used to inform operational decision-making and the direction of the operation.
• Set up systems and forums for capturing and sharing operational learning.

Duties applicable to all staff

• Actively work towards the achievement of the Federation Secretariat’s goals.
• Abide by and work in accordance with the Red Cross and Red Crescent principles.
• Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

• Graduate degree in a relevant humanitarian or Social Sciences, ideally studies relating to data management, statistics etc. Required.
• Training Courses on PMER or equivalent experience. Required.

Experience

• Experience working for the RCRC Movement. Required.
• 3 years’ experience working in PMER. Required.
• Experience working in an emergency response context. Required.
• Background in data collection, management, analysis and presentation methods and tools, and ability to set up systems and procedures for reliable data collection and management. Required.

Knowledge, Skills and Languages

• Knowledge of IFRC’s PMER systems and standards, including the IFRC planning and reporting system, the IFRC Results’ Matrix, Apple, Business Objects etc. Preferred.
• Skills in supporting organizational learning, accountability, and performance. Required.
• Strong analytical and written skills, including report writing and presentation skills. Required.
• Strong skills in designing and using PMER concepts, tools, and best practices. Required.
• Knowledge of results-based or adaptive management systems and processes. Required.
• Knowledge and skills around results-based planning (logframe) and setting up robust planning systems for complex programmes. Required.
• Knowledge of assessment, survey and monitoring methodologies and experience implementing them. Required.
• Knowledge of evaluation and review for disaster response or recovery work. Required.
• Fluently spoken and written English. Required.
• Good command of another IFRC official language (French, Spanish or Arabic). Preferred.

Competencies, Values and Comments

• Core Competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.
• Values: Respect for diversity; Integrity; Professionalism; Accountability.
• Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.

Tagged as: IFRC, Madagascar